Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible scheduling, online GP access, and generous family leave policies.
- Why this job: This role offers a supportive culture, tailored training, and opportunities for career growth.
- Qualifications: No specific experience required; just bring your confidence and people skills!
- Other info: Work in a fun team environment with options for occasional home working.
The predicted salary is between 19500 - 24000 £ per year.
Job Description
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Accrington?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Call Center Operator - Uncapped Commission (Accrington) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Operator - Uncapped Commission (Accrington)
✨Tip Number 1
Show off your communication skills! Since the role involves talking to customers, practice your conversational skills with friends or family. This will help you feel more confident and natural when discussing products and services during the interview.
✨Tip Number 2
Familiarize yourself with EE's products and services. Understanding what you’ll be discussing with customers can give you an edge. Research the latest offerings and think about how they enhance digital lives, so you can speak knowledgeably during your interview.
✨Tip Number 3
Highlight your flexibility and adaptability. Since the role offers flexible working options, be ready to discuss how you manage your time and adapt to changing situations. Share examples from your past experiences that demonstrate these qualities.
✨Tip Number 4
Prepare for scenario-based questions. Think about how you would handle different customer interactions, especially challenging ones. This will show your problem-solving skills and ability to build relationships, which are key in a sales advisor role.
We think you need these skills to ace Call Center Operator - Uncapped Commission (Accrington)
Some tips for your application 🫡
Showcase Your Communication Skills: Since the role involves talking to customers, highlight your communication skills in your application. Use examples from your past experiences where you successfully engaged with others, whether in a professional or personal context.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Call Center Operator position. Emphasize any previous sales or customer service experience, even if it was informal, as this will demonstrate your ability to connect with customers.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you are interested in working for EE and how your background makes you a great fit for their Sales Team.
Highlight Flexibility and Adaptability: Since the job offers flexibility, mention any experiences that showcase your ability to adapt to changing situations. This could include managing family responsibilities or adjusting to new environments, which aligns with the company's values.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Call Center Operator, your ability to communicate effectively is key. Practice speaking clearly and confidently about your experiences and how they relate to the role. Be prepared to engage in a friendly conversation during the interview.
✨Demonstrate Your Relationship-Building Abilities
Highlight any past experiences where you've successfully built relationships, whether in a professional or personal context. This could include examples from previous jobs, volunteer work, or even family situations that showcase your interpersonal skills.
✨Understand the Products and Services
Familiarize yourself with EE's products and services before the interview. Being knowledgeable will help you answer questions confidently and show your genuine interest in the company and its offerings.
✨Emphasize Flexibility and Adaptability
Since the role offers flexibility, be sure to discuss your ability to adapt to changing situations. Share examples of how you've managed your time effectively or adjusted to new challenges in previous roles.
