At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible scheduling, online GP access, and generous family leave policies.
- Why this job: This role offers a supportive culture, tailored training, and opportunities for career growth.
- Qualifications: No specific experience required; just bring your confidence and people skills!
- Other info: Flexible work options include occasional home working and self-scheduled breaks.
The predicted salary is between 18803 - 19277 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What\’s in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer\’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Call Center Operator - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Operator - Uncapped Commission
✨Tip Number 1
Make sure to showcase your communication skills during the interview. Practice speaking clearly and confidently, as this role heavily relies on your ability to engage with customers over the phone.
✨Tip Number 2
Familiarize yourself with EE's products and services before your interview. Being knowledgeable about what you’ll be discussing with customers will demonstrate your enthusiasm and readiness for the role.
✨Tip Number 3
Highlight any previous experience in sales or customer service, even if it’s informal. Relating your life experiences to the skills needed for this job can help you stand out as a candidate.
✨Tip Number 4
Be prepared to discuss how you handle challenges and objections. This role involves negotiation, so sharing examples of how you've successfully navigated difficult conversations can set you apart.
We think you need these skills to ace Call Center Operator - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Call Center Operator. Highlight your communication skills and any relevant experience in customer service or sales in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your ability to build relationships and handle conversations confidently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how your life experiences have prepared you for this position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Call Center Operator, your ability to communicate effectively is key. Practice speaking clearly and confidently about your experiences and how they relate to the role. Be prepared to demonstrate your conversational skills during the interview.
✨Highlight Your Relationship-Building Experience
Whether it's through previous jobs or personal experiences, be ready to share examples of how you've successfully built relationships. This could include anything from customer service roles to negotiating with family members. Relate these experiences back to how they will help you in this sales advisor position.
✨Understand the Products and Services
Familiarize yourself with EE's products and services before the interview. Showing that you have done your homework will impress the interviewers and demonstrate your genuine interest in the role. You might even want to prepare some questions about their offerings to show your enthusiasm.
✨Emphasize Flexibility and Adaptability
Since the role offers flexibility, be sure to discuss your ability to adapt to changing situations. Share examples of how you've managed your time effectively or adjusted to new challenges in past roles. This will align well with the company's values and expectations.