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- Tasks: Engage with customers over the phone to enhance their digital lives and build relationships.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible hours, online GP access, and generous family leave policies.
- Why this job: This role offers meaningful work, a supportive culture, and opportunities for career growth.
- Qualifications: No specific qualifications required; just bring your confidence and communication skills!
- Other info: Flexible scheduling and occasional home working options available.
The predicted salary is between 23504 - 24064 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our [location] Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What\’s in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer\’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
Call Center Operator - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Operator - Uncapped Commission
✨Tip Number 1
Show off your communication skills! Since this role is all about building relationships over the phone, practice speaking clearly and confidently. You might even want to role-play with a friend to get comfortable with different customer scenarios.
✨Tip Number 2
Familiarize yourself with EE's products and services. The more you know about what you’ll be discussing with customers, the better you can connect with them and provide tailored solutions that enhance their digital lives.
✨Tip Number 3
Highlight your life experiences! Whether it’s negotiating with family or handling everyday challenges, these experiences can demonstrate your ability to empathize and relate to customers, which is crucial for this role.
✨Tip Number 4
Be ready to discuss flexibility. Since the role offers options like scheduling your own breaks and occasional home working, think about how you can balance work and personal commitments, and be prepared to share your thoughts during the interview.
We think you need these skills to ace Call Center Operator - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Call Center Operator. Highlight your communication skills and any relevant experience in customer service or relationship building in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your ability to build relationships and your confidence in talking to customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your life experiences have equipped you with the skills needed to succeed as a Household Advisor.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Call Center Operator, strong communication is key. Practice speaking clearly and confidently about your experiences. Be ready to demonstrate how you can build relationships over the phone.
✨Highlight Your Transferable Skills
Whether it's negotiating with family or handling customer inquiries, share examples of how your life experiences have equipped you for this role. Relate these experiences to the job description to show your fit.
✨Understand the Company Culture
Research EE's values and culture. Be prepared to discuss how you align with their commitment to flexibility and support for employees. This shows that you're not just interested in the job, but also in being part of their team.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the role and the team. This demonstrates your interest and helps you understand if the company is the right fit for you. Consider asking about training opportunities or team dynamics.
