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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy flexible working, a competitive salary, online GP access, and huge discounts on EE & BT products.
- Why this job: Make a meaningful impact in a fun environment while developing your career with tailored training.
- Qualifications: No sales experience needed; we seek resilient, driven individuals who can achieve targets.
- Other info: Flexible breaks, volunteering days, and support for family leave make this role stand out.
The predicted salary is between 25000 - 26000 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state of the art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Agent - Uncapped Commission (Warrington)
✨Tip Number 1
Familiarise yourself with EE's products and services before your interview. Understanding the technology and how it benefits customers will help you engage in meaningful conversations and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by role-playing common customer scenarios with a friend or family member. This will help you feel more confident in handling various customer interactions and showcase your ability to adapt.
✨Tip Number 3
Highlight your resilience and target-driven mindset during any discussions. Share specific examples from your past experiences where you've successfully met targets or overcome challenges, as this aligns with what EE is looking for.
✨Tip Number 4
Show your enthusiasm for working in a fast-paced environment. Be prepared to discuss how you manage stress and stay motivated, as this will demonstrate that you can thrive in the dynamic atmosphere of a call centre.
We think you need these skills to ace Call Center Agent - Uncapped Commission (Warrington)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Call Center Agent. Highlight your ability to connect with people and adapt in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any previous customer service or sales experience, even if it's informal, and showcase your resilience and target achievement.
Craft a Compelling Cover Letter: Write a cover letter that demonstrates your enthusiasm for the role and the company. Mention how your personal qualities make you a great fit for the team and how you can contribute to their mission of connecting people.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Call Center Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and your knack for understanding people's needs.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a fast-paced environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them. This will show that you can handle the ups and downs of sales.
✨Adaptability is Key
Since no two calls are the same, adaptability is essential. Share instances where you've had to think on your feet or adjust your approach based on a customer's unique situation. This will demonstrate your flexibility and problem-solving skills.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. Showing that you have done your homework will impress the interviewers and allow you to speak confidently about how you can help customers choose the right options for them.
