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- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible scheduling, online GP access, and generous family leave policies.
- Why this job: This role offers a supportive culture, tailored training, and opportunities for career growth.
- Qualifications: No specific experience required; just bring your confidence and people skills!
- Other info: Work in a dynamic team environment with options for occasional home working.
The predicted salary is between 18803 - 19800 £ per year.
Salary: £23,504.00 – Uncapped commission Location: Doncaster Full Time – Permanent Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Doncaster . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? – A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses. – Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us – Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly – Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family – Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year – Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want – Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts – Volunteering days, so you can give back to your local community – Optional Private Healthcare and Dental, to protect you and your family On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Call Center Agent - Uncapped Commission (Hiring Immediately)(Urgent Search) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Agent - Uncapped Commission (Hiring Immediately)(Urgent Search)
✨Tip Number 1
Show off your communication skills! Since this role is all about talking to customers, practice your conversational skills. Engage in friendly chats with friends or family to build your confidence and learn how to ask open-ended questions.
✨Tip Number 2
Familiarize yourself with EE's products and services. Take some time to research what they offer so you can speak knowledgeably about how these products can enhance customers' digital lives during your conversations.
✨Tip Number 3
Highlight your adaptability! The job offers flexibility, so be ready to discuss how you've successfully managed changing situations in the past, whether at work or in your personal life.
✨Tip Number 4
Prepare for a friendly chat! Since the role doesn’t involve hard sales, think about how you can create a comfortable atmosphere for customers. Practice active listening and showing genuine interest in their needs.
We think you need these skills to ace Call Center Agent - Uncapped Commission (Hiring Immediately)(Urgent Search)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Call Center Agent. Highlight your communication skills and any relevant experience you have in customer service or sales.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job requirements. Emphasize your ability to build relationships, negotiate, and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how your life experiences have prepared you for this position and why you want to work at EE.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Call Center Agent, your ability to communicate effectively is crucial. Practice speaking clearly and confidently about your experiences and how they relate to the role. Be prepared to demonstrate your listening skills as well.
✨Highlight Your Relationship-Building Experience
Whether it's through personal or professional experiences, emphasize your ability to build relationships. Share specific examples of how you've successfully connected with others, as this will resonate with the interviewers.
✨Understand the Products and Services
Familiarize yourself with EE's products and services before the interview. This knowledge will help you speak confidently about how you can enhance customers' digital lives and show your genuine interest in the role.
✨Emphasize Flexibility and Adaptability
Since the role offers flexibility, be sure to express your willingness to adapt to different situations. Share examples of how you've managed changing circumstances in previous roles or personal experiences.
