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- Tasks: Connect with customers over the phone and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together.
- Benefits: Enjoy uncapped commission, flexible hours, and great discounts on products.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with comprehensive training.
- Qualifications: No sales experience needed; resilience and drive are key to success.
- Other info: Flexible scheduling allows you to balance work with life events.
The predicted salary is between 13379 - 13698 £ per year.
Where: Glasgow - Alexander Bain House
Part Time: Permanent
Salary: £13,379.73, rising to £13,698.13 after 8 months, plus an uncapped commission scheme
Start Date: 15th September 2025
Training Shifts: Monday - Friday 9:00am - 13:15pm for 5 weeks from start date
Shifts: Day shift 20 hours per week
- Monday: 09:30-14:45
- Tuesday: 09:30-14:45
- Wednesday: OFF
- Thursday: 09:30-14:45
- Friday: 09:30-14:45
- Saturday: OFF
- Sunday: OFF
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- Competitive Salary: Starting at £13,379.73, rising to £13,698.13 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Agent - Uncapped Commission (Glasgow)
✨Tip Number 1
Familiarise yourself with the products and services offered by EE. Understanding their offerings will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. Since this role involves connecting with customers over the phone, being articulate and confident in your speech will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability. Prepare examples of how you've successfully handled changing situations or challenges in previous roles, as this is key for success in a dynamic sales environment.
✨Tip Number 4
Network with current or former employees of EE. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Call Center Agent - Uncapped Commission (Glasgow)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Call Center Agent. Familiarise yourself with the skills required, such as communication and adaptability, to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasise any experience or skills that relate to customer service, sales, or communication. Even if you don't have direct experience, showcase transferable skills that demonstrate your ability to connect with people.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at EE and how you can contribute to their team culture and goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Call Center Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and the ability to stay motivated in a sales environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination and drive.
✨Adaptability is Key
Since no two calls are the same, highlight your adaptability during the interview. Provide examples of how you've successfully adjusted to changing circumstances or customer demands in previous experiences.
✨Research the Company
Familiarise yourself with EE's products and services before the interview. This will not only show your interest in the company but also help you answer questions more effectively and demonstrate your enthusiasm for the role.