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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy a starting salary of £23,504, uncapped commission, discounts, and flexible working options.
- Why this job: This role offers personal growth, a supportive team culture, and the chance to make a real impact.
- Qualifications: No specific experience required; just bring your confidence and people skills!
- Other info: Flexible scheduling, occasional home working, and opportunities for career advancement.
The predicted salary is between 18803 - 18803 £ per year.
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: â€Â¯Â£ per hour rising to £ per hour at 9 months in role If you’re a confident talker who enjoys asking questions and getting…
Call Center Agent - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Agent - Uncapped Commission
✨Tip Number 1
Familiarize yourself with EE's products and services. Understanding what you’ll be discussing with customers will help you feel more confident during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves talking to customers, being able to articulate your thoughts clearly and engagingly is crucial. Consider role-playing with a friend or family member to simulate customer interactions.
✨Tip Number 3
Highlight your relationship-building skills. Whether it's through past work experiences or personal anecdotes, be ready to share examples of how you've successfully connected with others, as this is key for a sales advisor role.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers during the interview and demonstrate that you’re a good fit for their team.
We think you need these skills to ace Call Center Agent - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Call Center Agent. Highlight your communication skills and any relevant experience in customer service or sales in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your ability to build relationships and your confidence in talking to customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how your life experiences have prepared you for this position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Call Center Agent, your ability to communicate effectively is key. Practice speaking clearly and confidently about your experiences, and be ready to demonstrate how you can engage with customers over the phone.
✨Highlight Your Relationship-Building Experience
Whether it's through personal or professional experiences, be prepared to share examples of how you've successfully built relationships. This will show that you have the transferable skills needed for this role.
✨Understand the Products and Services
Familiarize yourself with EE's products and services before the interview. This knowledge will help you discuss how you can enhance customers' digital lives and show your genuine interest in the company.
✨Emphasize Flexibility and Adaptability
Since the role offers flexibility, be sure to express your willingness to adapt to different situations. Share examples of how you've managed your time or adjusted to changes in previous roles.
