At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecom company with a supportive culture.
- Benefits: Competitive salary, flexible hours, online GP access, and generous family leave.
- Other info: Enjoy a vibrant team culture and opportunities for career growth.
- Why this job: Use your people skills to make a real impact in a dynamic sales role.
- Qualifications: Confident communicator with a knack for building relationships.
The predicted salary is between 26116 - 26738 £ per year.
Where: EE Darlington (Senhouse Road)
Full time: Permanent
Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role
Start date: July 2026
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Call Centre Operator - Uncapped Commission in Brompton employer: EE
EE Darlington is an exceptional employer that prioritises employee well-being and career development. With a competitive salary structure, flexible working options, and a supportive team culture, we empower our Call Centre Operators to thrive both personally and professionally. Our commitment to work-life balance, comprehensive benefits, and opportunities for growth make us a standout choice for those seeking a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Operator - Uncapped Commission in Brompton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect your experiences with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident when discussing your skills and experiences, especially how they relate to building relationships and enhancing customer experiences.
✨Tip Number 3
Show off your personality! EE is looking for confident talkers who can engage with customers. Don’t be afraid to let your character shine through during the interview – it’s all about making a connection!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it, so you can be fully prepared for your journey with us.
We think you need these skills to ace Call Centre Operator - Uncapped Commission in Brompton
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your confidence and communication skills. Remember, this role is all about connecting with people.
Tailor Your Application:Make sure to customise your application for the Call Centre Operator role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to build relationships or handle conversations smoothly.
Show Enthusiasm:We love seeing candidates who are genuinely excited about the opportunity! In your application, express why you want to join our team at EE and how you can contribute to enhancing our customers' digital lives.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE's products and services. This role is all about enhancing customers' digital lives, so being able to chat confidently about what EE offers will show that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this job involves talking to customers, highlight your communication skills. Think of examples from your life where you've successfully built relationships or resolved conflicts. This will demonstrate that you can connect with customers effectively.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle a customer call, focusing on listening, asking questions, and providing solutions. This will help you showcase your ability to engage with customers in a friendly manner.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
