At a Glance
- Tasks: Connect with customers, provide support, and build lasting relationships.
- Company: Join EE, a leading company with a vibrant team culture.
- Benefits: Competitive salary, uncapped commission, and flexible working hours.
- Other info: Enjoy career growth, volunteering days, and great discounts on products.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Warm personality, empathy, and a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Start Date: 13th July 2026
Shift Pattern: Part Time Evenings - 20 or 25 hours per week
What's in it for you?
- Competitive Salary plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave 18 weeks full pay and 8 weeks half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services.
We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life.
Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor Part Time in Brixton employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive salaries, uncapped commission schemes, and generous family leave policies, we ensure our team members feel valued and supported. Our commitment to career growth, flexible working arrangements, and community engagement makes EE a fantastic place for those looking to make a meaningful impact while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor Part Time in Brixton
✨Tip Number 1
Get to know the company culture! Before your interview, check out EE's social media and website. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice your listening skills! As a Customer Service Advisor, you'll need to be all ears. Try role-playing with a friend or family member to get comfortable with responding to different customer scenarios.
✨Tip Number 3
Show off your personality! When you apply through our website, let your warm and engaging nature shine through. Share examples of how you've helped others in the past to demonstrate your empathy and dedication.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and gives you another chance to highlight why you're a great fit for the team.
We think you need these skills to ace Customer Service Advisor Part Time in Brixton
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’s packed with info about what we’re looking for and what you can expect from us. Understanding these details will help you tailor your application to stand out!
Show Your Personality:We want to see the real you! When writing your application, let your warm and engaging personality shine through. Share experiences that highlight your empathy and dedication to helping others, as these traits are key for the Customer Service Advisor role.
Tailor Your Application:Don’t just send a generic application! Make sure to customise your CV and cover letter to reflect how your skills and experiences align with the role. Mention specific examples of how you've built relationships and provided exceptional service in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research EE and their values. Understanding their commitment to customer service and community support will help you align your answers with what they’re looking for.
✨Showcase Your Empathy
As a Customer Service Advisor, empathy is key. Prepare examples from your past experiences where you’ve successfully helped someone in need. This will demonstrate your ability to connect with customers and provide exceptional service.
✨Practice Active Listening
During the interview, practice active listening. Make sure to listen carefully to the questions asked and respond thoughtfully. This shows that you value communication and are ready to engage with customers effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if it’s the right fit for you.
