At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecom company with a supportive culture.
- Benefits: Starting salary of £26,116, flexible hours, and great discounts on products.
- Other info: Flexible working options and opportunities for career growth.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communicators with a knack for building relationships.
The predicted salary is between 22000 - 26000 £ per year.
Start Date - 06/07/2026. All potential candidates should read through the following details of this job with care before making an application. Shift Pattern is Full Time.
Why this job matters: If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What's in it for you:
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Locations
Operators (Permanent) in Bodmin, Cornwall employer: EE
EE is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal place for Operators in Truro. With a supportive work culture, comprehensive training, and numerous benefits including generous family leave, online GP access, and career development opportunities, EE empowers its employees to thrive both personally and professionally. Join a team that values your contributions and offers meaningful rewards for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Operators (Permanent) in Bodmin, Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable with asking questions and building rapport.
✨Tip Number 3
Show off your flexibility! Make sure to highlight any experiences where you've adapted to changing situations. EE values flexibility, so sharing examples will show you're a great fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team in Truro!
We think you need these skills to ace Operators (Permanent) in Bodmin, Cornwall
Some tips for your application 🫡
Read the Job Description Carefully:Before you dive into your application, take a moment to really understand what we're looking for. Familiarise yourself with the role and how your skills can shine through in the context of what we do at EE.
Show Off Your Personality:We love confident talkers! When writing your application, let your personality come through. Share your experiences and how they relate to building relationships or handling tricky situations – it’s all about those transferrable skills!
Tailor Your Application:Don’t just send a generic application. Make sure to tailor it to the specific role of Operator. Highlight relevant experiences and skills that align with our values and the job description. We want to see why you’re the perfect fit!
Apply Through Our Website:Once you’ve polished your application, head over to our website to submit it. It’s the best way to ensure it gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you understand the role and the company. Familiarise yourself with EE's products and services so you can confidently discuss how they enhance customers' digital lives. This will show your genuine interest and help you connect better during the conversation.
✨Show Off Your People Skills
Since this role is all about talking to customers, be ready to demonstrate your communication skills. Think of examples from your life where you've successfully built relationships or resolved conflicts. This could be anything from negotiating with family to helping friends out in tricky situations.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team culture, training opportunities, or how flexibility works in practice. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
EE values authenticity, so don’t be afraid to let your personality shine through. Share your experiences and how they’ve shaped you. Remember, they’re looking for someone who can connect with customers, so being genuine will go a long way in making a great impression.
