At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Other info: Flexible working hours and excellent career development opportunities await you.
- Why this job: Make a real impact by helping customers while earning great rewards for your efforts.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 € per year.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)
Full time: Permanent
Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role
Start date: May 2026 onwards
What's in it for you?
- Competitive Salary: Starting at £26,116.00 rising to £26,738 after 8 months in role, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle (Gosforth) Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Sales Associate - Uncapped Commission in Benton employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary with uncapped commission, comprehensive benefits including 24/7 access to a private GP, and generous family leave policies. Our vibrant work culture in Newcastle fosters personal growth through ongoing training and development opportunities, while our commitment to community engagement allows you to make a meaningful impact during your paid volunteering days. Join us and experience a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Uncapped Commission in Benton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Sales Associate role.
✨Tip Number 2
Prepare for the interview by researching EE and its products. Show us you’re genuinely interested in what we do and how you can contribute. Tailor your answers to highlight your customer service skills and adaptability.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on articulating your past experiences and how they relate to the Sales Associate position. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team at EE. Let’s get you started on this exciting journey!
We think you need these skills to ace Sales Associate - Uncapped Commission in Benton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Associate role. Highlight any previous customer service or sales experience, and don’t forget to mention your ability to adapt and thrive in fast-paced environments!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your energy and ambition make you a perfect fit for our team. Keep it friendly and engaging!
Showcase Your Communication Skills:Since this role involves speaking with customers over the phone, it’s important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of a time you provided excellent service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and you’ll find all the details you need to get started. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and its values. Understand their products and services, especially how they aim to put customers at the heart of every decision. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Sales Associate, strong communication is key. Prepare examples from your past experiences where you successfully engaged with customers or resolved issues. Practise articulating these stories clearly and confidently, as this will demonstrate your ability to connect with customers over the phone.
✨Highlight Your Results-Driven Mindset
EE values results and determination, so be ready to discuss specific targets you've met in previous roles. Use metrics to quantify your achievements, like sales figures or customer satisfaction scores, to illustrate your drive and success in similar environments.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about career development opportunities, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
