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- Tasks: Lead the team and create an amazing shopping experience for customers.
- Company: Join EE, the UK's top network with a vibrant culture.
- Benefits: Competitive salary, uncapped commission, healthcare, and discounts.
- Why this job: Make a real impact while developing your career in retail.
- Qualifications: Experience in retail and a passion for customer service.
- Other info: Flexible working options and exceptional career progression opportunities.
The predicted salary is between 28742 - 28742 £ per year.
Looking for your chance to shine? This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn’t just a title, but a badge you wear with pride. You’ll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager aren’t there, making sure both your team and customers feel like champs. If you bring the energy, we’ll bring the rewards.
Hours: Part time and Full Time
Location: Belfast Victoria Square
Salary: £28,742 plus commission
What You’ll Do:
- Bring the shop floor to life with your drive, motivation and enthusiasm
- Wow customers with your technical knowledge and recommend the right products every time
- Create an environment in which customers feel welcome and comfortable
- Keep the store on top form when the Store Manager and Assistant Manager are out
You’ll Definitely Have:
- Be able to show how you’ve worked to and exceeded sales targets or met deadlines
- Have experience of serving and delighting customers in a retail environment
- Enjoy being part of a team but possess the leadership skills to give guidance and mentorship
You Might Even Have:
- Know what it feels like to work in a fast-paced, ever-changing environment
- Know a thing or two about the telecoms sector
What’s in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- Uncapped monthly commission, based on personal and store targets
- Typical commission of £3,500 (pro-rata); top performers can earn £20,000
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
- BT TV, including BT Sport and NOW Entertainment Membership
About EE: Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Senior EE Retail Guide in Belfast employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior EE Retail Guide in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out EE's social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your pitch! Be ready to share your experiences in retail and how you've exceeded targets. We want to hear about your successes and how you can bring that energy to the team at EE.
✨Tip Number 3
Show off your leadership skills! Even if you're not in a management role, think of times when you've guided or mentored others. Highlighting these moments can set you apart as a strong candidate for the Senior Retail Customer Advisor position.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation. It’s a nice touch that shows you’re keen on the role and keeps you fresh in their minds.
We think you need these skills to ace Senior EE Retail Guide in Belfast
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering great customer service and being part of a team. Share specific examples that highlight your passion for retail and helping customers.
Tailor Your CV: Make sure your CV is tailored to the Senior EE Retail Guide position. Highlight your experience in exceeding sales targets and any leadership roles you've had. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Authentic: We appreciate authenticity, so be yourself in your application. Share your unique experiences and perspectives that make you a great fit for our team. Remember, we’re looking for individuals who can bring their own flair to the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into our hands. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at EE
✨Know Your Stuff
Make sure you brush up on your technical knowledge about the products you'll be selling. Customers will expect you to wow them with your expertise, so be ready to recommend the right products and explain their features confidently.
✨Showcase Your Leadership Skills
As a Senior Retail Customer Advisor, you'll need to demonstrate your ability to lead and mentor your team. Prepare examples of how you've successfully guided others in previous roles, especially in high-pressure situations.
✨Bring the Energy
EE values enthusiasm and motivation, so let your personality shine through during the interview. Share stories that highlight your passion for retail and how you create a welcoming environment for customers.
✨Prepare for Scenario Questions
Expect questions that assess how you handle challenges on the shop floor. Think of specific instances where you've exceeded sales targets or delighted customers, and be ready to discuss these experiences in detail.
