At a Glance
- Tasks: Engage with customers over the phone, understanding their needs and offering tailored EE products.
- Company: Join EE, a leading telecom company with a vibrant team culture.
- Benefits: Competitive salary, uncapped commission, online GP access, and family leave.
- Other info: Supportive training provided with opportunities for personal and professional growth.
- Why this job: Boost your communication skills while earning great rewards in a fast-paced environment.
- Qualifications: Strong communication skills and a determination to succeed.
The predicted salary is between 26116 - 26116 £ per year.
EE is seeking a Customer Advisor to join their Newcastle (Gosforth) Sales Team where you'll engage with customers over the phone, understanding their needs and offering the right EE products and services. This fast-paced role rewards your communication skills and determination, with supportive training provided.
The position offers a competitive salary starting at £26,116 annually, with numerous incentives and benefits including access to an online GP and family leave.
Join us at EE and turn your potential into performance.
Newcastle Call Centre Agent — Uncapped Commission & Growth in Bath employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Newcastle Call Centre Agent — Uncapped Commission & Growth in Bath
✨Tip Number 1
Practice your communication skills! Since you'll be engaging with customers over the phone, it's crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 2
Research EE and its products! Knowing what we offer will help you tailor your conversations with customers. Check out our website for the latest updates and promotions so you can impress during your calls.
✨Tip Number 3
Show your determination! In a fast-paced environment like ours, it's important to demonstrate your drive. Share examples of how you've overcome challenges in previous roles to highlight your resilience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our fantastic team at EE right there.
We think you need these skills to ace Newcastle Call Centre Agent — Uncapped Commission & Growth in Bath
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about engaging with customers, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can connect with people effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific EE products or services that excite you and how you can contribute to the team.
Highlight Your Determination: This role rewards determination, so don’t be shy about showcasing your drive in your application. Share examples of past experiences where you’ve gone above and beyond to achieve results.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the EE team!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and its products. Familiarise yourself with their services and any recent news about the company. This will show your genuine interest and help you answer questions more confidently.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sales. Think about how you can demonstrate your communication skills and determination through specific examples from your past experiences. The more you practice, the more comfortable you'll feel during the actual interview.
✨Showcase Your People Skills
As a Call Centre Agent, your ability to connect with customers is key. During the interview, highlight your interpersonal skills and provide examples of how you've successfully engaged with customers in the past. This will help the interviewer see you as a great fit for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, training, and growth opportunities at EE. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.