Customer Care Assistant - City Centre - Full Time in Barnard Castle

The shift pattern is a 10 hour rotation across 4 weeks that will include some evening and weekend working. Competitive Salary: Online GP: Access to a private GP 24/7 for you and your immediate family Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Ongoing support to help you grow your skills and develop Season Ticket Travel Loan: Funds for your travel to and from work. Volunteering Days: Paid time off to give back to your local community. Optional Private Healthcare and Dental: If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career.