At a Glance
- Tasks: Lead and develop a team while ensuring excellent customer service.
- Company: Join EE, a leading telecommunications company known for innovation.
- Benefits: Enjoy uncapped commission, discounts on services, and career progression opportunities.
- Why this job: Make a real impact in a dynamic environment while honing your leadership skills.
- Qualifications: Experience in coaching, managing teams, and driving sales is essential.
- Other info: This is a full-time role with significant growth potential.
The predicted salary is between 21600 - 36000 £ per year.
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We’ve got an exciting Assistant Store Manager opportunity at your local EE store in Wallasey.
From wowing customers to nurturing colleagues, this is a role where YOU can make a difference – all the while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Managers, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here…
What you’ll do…
- Lead, engage, coach and develop your team of tech-whizzes and people pros
- Empower your team to reach their ambitious targets
- Create an environment where every customer feels at ease
- Support the Store Manager with the day-to-day running of the store
- Manage the shop floor and supervising sales
- Manage staff productivity
- Have previous experience of coaching and building capability in a team
- Have the ability to lead teams to strong commercial and customer results
- Have previous experience of managing a store in your Store Manager’s absence
- Have experience of driving customer service in a sales and service environment
- Be self-motivated and proactive
- Have a proven track record of personal sales
- Possess an ability to set and carry out long-term plans
- Have established coaching and development skills
What’s in it for you…
- Uncapped commission
- Uncapped bonus
- Significant discounts on your personal mobile phone, broadband & TV
- Discounts for your friends and family
- The chance to win once-in-a-lifetime trips and prizes
- Exceptional career progression opportunities
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Telecommunications
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Assistant Store Manager employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with EE's products and services. Being knowledgeable about the latest tech will not only impress during your interview but also show your passion for the role and the company.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully coached and developed a team in the past. This will highlight your ability to empower others, which is crucial for the Assistant Store Manager position.
✨Tip Number 3
Prepare to discuss how you would create a welcoming environment for customers. Think of strategies that have worked for you in the past and be ready to share them, as customer experience is a key focus for this role.
✨Tip Number 4
Network with current or former employees of EE if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, coaching, and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully managed teams and improved customer experiences in previous roles. Make it personal and engaging.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at EE
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll be expected to lead and develop your team. Be prepared to share examples of how you've successfully coached or motivated a team in the past. Highlight any specific achievements that demonstrate your ability to drive results.
✨Know the Product Inside Out
Familiarise yourself with EE's products and services before the interview. Being knowledgeable about the latest tech will not only impress your interviewers but also show your commitment to providing excellent customer service.
✨Demonstrate Customer-Centric Thinking
EE values customer satisfaction highly. Prepare to discuss how you've created a welcoming environment for customers in previous roles. Share specific instances where you went above and beyond to ensure a positive customer experience.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your genuine interest in the role and the company. Ask about the team dynamics, store goals, or opportunities for professional development. This will help you gauge if the position is the right fit for you.