Customer Service Advisor - Uncapped Commission (Glasgow City) in Arrochar
Customer Service Advisor - Uncapped Commission (Glasgow City)

Customer Service Advisor - Uncapped Commission (Glasgow City) in Arrochar

Arrochar Part-Time 22000 - 26000 £ / year (est.) No home office possible
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EE

At a Glance

  • Tasks: Help customers find the right solutions and build lasting relationships.
  • Company: Join EE, a leading tech company focused on customer satisfaction.
  • Benefits: Competitive salary, uncapped commission, flexible working, and generous leave policies.
  • Why this job: Make a real difference in customers' lives while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Enjoy career growth, discounts, and paid volunteering days.

The predicted salary is between 22000 - 26000 £ per year.

Start Date: 23/02/2026

Where: BT Glasgow Contact Centre - Alexander Bain House

Full Time: Permanent

Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission

What's in it for you:

  • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
  • Online GP: Access to a private GP 24/7 for you and your immediate family
  • Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
  • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks full pay and 8 weeks half pay in the first year
  • Huge Discounts: Save on EE & BT products, including mobile and broadband
  • Career Development: Ongoing support to help you grow your skills and develop
  • Season Ticket Travel Loan: Funds for your travel to and from work
  • Volunteering Days: Paid time off to give back to your local community
  • Optional Private Healthcare and Dental: Protection for you and your family

About the role:

If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognized and rewarded.

At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition and we'll match it with opportunity. Join us at EE and turn your potential into performance.

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.

Customer Service Advisor - Uncapped Commission (Glasgow City) in Arrochar employer: EE

At EE, we pride ourselves on being an exceptional employer, offering a competitive salary with uncapped commission and a range of benefits that prioritise your well-being and career growth. Our vibrant work culture in the heart of Glasgow fosters collaboration and innovation, while our commitment to employee development ensures you have the support and resources needed to thrive. With flexible working options and opportunities to give back to the community, joining our team means becoming part of a dynamic environment where your contributions truly make a difference.
EE

Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor - Uncapped Commission (Glasgow City) in Arrochar

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Customer Service Advisor role.

✨Tip Number 2

Prepare for the interview by practising common questions and scenarios related to customer service. Think about how you can showcase your communication skills and adaptability, as these are key for this role.

✨Tip Number 3

Dress to impress! Even if the interview is virtual, make sure you look professional. It shows you’re serious about the position and ready to represent EE with style.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it.

We think you need these skills to ace Customer Service Advisor - Uncapped Commission (Glasgow City) in Arrochar

Customer Focus
Communication Skills
Adaptability
Sales Skills
Relationship Building
Goal Orientation
Problem-Solving Skills
Team Collaboration
Time Management
Energy and Ambition
Flexibility
Influencing Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Advisor role. Highlight any previous customer service experience and how you've successfully met targets or helped customers in the past.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can bring value to our team. Be genuine and let your personality come through!

Showcase Your Communication Skills: Since this role involves speaking with customers over the phone, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any errors.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates on your application status!

How to prepare for a job interview at EE

✨Know the Company Inside Out

Before your interview, take some time to research EE and their values. Understand their products and services, especially how they aim to enhance customer experiences. This knowledge will help you demonstrate your genuine interest in the role and show that you're aligned with their mission.

✨Showcase Your Communication Skills

As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.

✨Demonstrate Adaptability

This role requires the ability to adapt quickly in a fast-paced environment. Think of instances where you've successfully navigated changes or challenges in previous jobs. Sharing these stories will highlight your flexibility and readiness to thrive in a dynamic setting.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or career development paths at EE. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Customer Service Advisor - Uncapped Commission (Glasgow City) in Arrochar
EE
Location: Arrochar
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