At a Glance
- Tasks: Engage with customers, build relationships, and recommend the best EE products.
- Company: Join a leading telecom company passionate about your growth.
- Benefits: Starting salary of £21,620, rising to £25,684, plus amazing discounts on tech.
- Other info: Enjoy a dedicated study day each week and access to a private GP.
- Why this job: Kickstart your career with a supportive apprenticeship and gain valuable customer service skills.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 800 - 1400 € per month.
Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month
- Huge discounts off other tech such as Smart watches, speakers, TVs, gaming consoles and subscriptions
- Discount codes to give out to friends and family
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front
- Online GP: Access to a private GP 24/7 for you and your immediate family
You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
We’ll give you all the training you need and we’re passionate about helping you kick start your career. You’ll make friends, learn new skills, and build confidence every day.
Apply now and let’s start building your future.
Apprentice Sales Assistant employer: EE
At EE, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries, extensive discounts on mobile and tech products, and access to a private GP, our apprentices are equipped with the tools they need to succeed. Located in Newcastle upon Tyne, our apprenticeship programme not only provides valuable qualifications but also fosters strong relationships and a sense of community among colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Sales Assistant
✨Tip Number 1
Get to know the company! Research EE and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional. First impressions matter, and we want to see that you’re serious about joining our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email shows us you’re keen and appreciative of the opportunity. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Apprentice Sales Assistant
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application:Make sure to customise your application to fit the Apprentice Sales Assistant role. Highlight any relevant experience or skills that match the job description, especially those related to customer service and communication.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A polished application shows us you’re serious about the opportunity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research the company. Understand their values, products, and services. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Common Questions
Prepare for common interview questions, especially those related to customer service. Think about scenarios where you've provided excellent service or resolved a conflict. Practising your answers will help you feel more confident during the interview.
✨Show Your Enthusiasm
During the interview, let your passion for the role shine through. Talk about why you want to be an Apprentice Sales Assistant and how you can contribute to the team. A positive attitude can make a big difference!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or growth opportunities within the company. This shows that you're engaged and serious about your future with them.
