At a Glance
- Tasks: Engage with customers over the phone, helping them choose tech products and services.
- Company: Join EE, a tech-driven company dedicated to connecting people and enhancing lives.
- Benefits: Enjoy a competitive salary, flexible working, discounts, and comprehensive training.
- Other info: Complete a Level 2 NVQ in Customer Service and explore various career paths through our Aspire programme.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; just bring resilience and a drive to succeed.
The predicted salary is between 12900 - 15100 £ per year.
Full time: Sales Apprenticeship
Hourly rate: £11.09
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Start your future with EE – Where your voice could be the start of something big – What’s in it for you
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month.
- Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions.
- Discount codes to give out to friends and family
- Support to carve your own career path. We’re passionate about helping our people grow the career they want.
- Online GP: Access to a private GP 24/7 for you and your immediate family
What you’ll be doing
At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.
As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Why choose EE
You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career.At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here.
Ready to make your mark? Apply now and let’s start building your future.
Apprentice Sales Advisor - Uncapped Commission (Mountain Ash) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Sales Advisor - Uncapped Commission (Mountain Ash)
✨Tip Number 1
Show your enthusiasm for technology and customer service during any interactions. Research EE's products and services beforehand so you can speak confidently about them, demonstrating your genuine interest in helping customers.
✨Tip Number 2
Practice your communication skills by engaging with friends or family. Role-playing different sales scenarios can help you become more comfortable with building relationships and understanding customer needs, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of EE to gain insights into the company culture and what they look for in a Sales Advisor. This can give you an edge in understanding how to align your approach with their values.
✨Tip Number 4
Be prepared to discuss your resilience and target achievements in previous roles, even if they are not sales-related. Highlighting your ability to overcome challenges will show that you have the drive and determination needed for this apprenticeship.
We think you need these skills to ace Apprentice Sales Advisor - Uncapped Commission (Mountain Ash)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in an Apprentice Sales Advisor. Highlight key skills such as relationship building, resilience, and target achievement in your application.
Tailor Your CV: Make sure your CV reflects your relevant experiences and skills that align with the role. Emphasise any customer service or sales-related experiences, even if they are informal or voluntary.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and helping others. Mention why you want to join EE specifically and how you can contribute to their team.
Showcase Your Personality: Since EE values a personal environment, let your personality shine through in your application. Use a friendly tone and share anecdotes that demonstrate your ability to connect with people.
How to prepare for a job interview at EE
✨Show Your People Skills
As an Apprentice Sales Advisor, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships or helped others in previous roles, even if they weren't sales-related.
✨Demonstrate Resilience
The role requires a resilient attitude. Be prepared to discuss challenges you've faced and how you overcame them. This will show that you can handle the fast-paced environment at EE.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. Showing that you understand what the company offers will demonstrate your enthusiasm and readiness to learn.
✨Ask Thoughtful Questions
Prepare some questions about the apprenticeship programme and career progression opportunities. This shows your interest in growing with the company and helps you gauge if it's the right fit for you.