At a Glance
- Tasks: Engage customers and provide exceptional service while learning and earning.
- Company: Join EE, a multi-award-winning mobile network known for its innovation and community spirit.
- Benefits: Enjoy a competitive salary, discounts, career support, and perks like travel loans and volunteering days.
- Other info: Be part of a family-like team where everyone is celebrated and welcomed.
- Why this job: Kickstart your career in a supportive environment that values diversity and personal growth.
- Qualifications: No sales experience needed; just bring your resilience, energy, and ambition.
Start date: 05th May 2026
Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET
Salary: £21,620 plus incentives throughout the year
Start your future with EE - Where your voice could be the start of something big!
What\'s in it for you:
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
- Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv\'s, gaming consoles and subscriptions
- Discount codes to give out to friends and familySupport to carve your own career path. We’re passionate about helping our people grow the career they want
- Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front
- Online GP: Access to a private GP 24/7 for you and your immediate family
What you’ll be doing:
At EE, we believe every customer interaction should be a positive experience.
You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs.
You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.
As part of your apprenticeship, you’ll complete a 15‑month NVQ Level 2 in Customer Service. We’ll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Why choose EE?
You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career.
At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds - because everyone belongs here.
Ready to make your mark? Apply now and let’s start building your future.
Apprentice Sales Advisor - Uncapped Commission in South Shields employer: EE
At EE, we pride ourselves on being more than just a workplace; we are a family that values diversity and personal growth. Our Apprentice Sales Advisor role in North Tyneside offers an exciting opportunity to kickstart your career with a competitive salary, uncapped commission, and extensive training towards an NVQ, all while enjoying fantastic benefits like discounts on EE & BT products and support for your career development. Join us and experience a vibrant work culture where your contributions are celebrated and your future is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Sales Advisor - Uncapped Commission in South Shields
✨Tip Number 1
Show your enthusiasm! When you get the chance to speak with someone from EE, whether it's during an interview or an informal chat, let your passion for the role shine through. Share why you're excited about starting a career in sales and how you can contribute to the team.
✨Tip Number 2
Research the company culture at EE. Understanding their values and commitment to diversity will help you align your responses during conversations. Be ready to discuss how you can contribute to their inclusive environment and support their mission.
✨Tip Number 3
Prepare to demonstrate your resilience and drive. Think of examples from your past experiences where you've overcome challenges or met targets. This will show that you have the right mindset for a sales role and are ready to learn and grow.
✨Tip Number 4
Network with current or former employees of EE if possible. They can provide valuable insights into the apprenticeship programme and what it takes to succeed. Plus, having a connection can sometimes give you an edge in the application process.
We think you need these skills to ace Apprentice Sales Advisor - Uncapped Commission in South Shields
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what EE is looking for in an Apprentice Sales Advisor. Highlight your enthusiasm, resilience, and any relevant skills or experiences that align with their requirements.
Tailor Your CV:Make sure your CV reflects your personality and showcases your charm and ambition. Include any previous experiences, even if they are not directly related to sales, that demonstrate your drive and ability to learn.
Craft a Compelling Cover Letter:Write a cover letter that expresses your passion for the role and the company. Mention why you want to join EE specifically and how you can contribute to their team culture and customer service ethos.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. EE values charm and enthusiasm, so let your personality shine through during the interview.
✨Demonstrate Resilience
Prepare examples from your past experiences where you've shown resilience and determination. This will highlight your ability to handle challenges, which is crucial for a sales role.
✨Research the Company Culture
Familiarise yourself with EE's commitment to diversity and community. Be ready to discuss how you can contribute to their inclusive environment and support their ethos of treating everyone like family.
✨Ask Insightful Questions
Prepare thoughtful questions about the apprenticeship programme and career progression opportunities. This shows your genuine interest in growing with the company and understanding their values.
