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For Companies At a Glance
- Tasks: Connect with customers and help them choose the right tech products.
- Company: Join EE, a leader in technology that transforms lives for the better.
- Benefits: Enjoy a competitive salary, flexible working, and amazing discounts on EE & BT products.
- Why this job: Make a meaningful impact in a fun, supportive environment while developing your career.
- Qualifications: No sales experience needed; just bring your resilience and drive to succeed.
- Other info: Complete a Level 2 NVQ in Customer Service and explore various career paths through our Aspire programme.
Full time: Sales Apprenticeship
Hourly rate: £11.09
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Start your future with EE – Where your voice could be the start of something big – What’s in it for you
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month.
- Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions.
- Discount codes to give out to friends and family
- Support to carve your own career path. We’re passionate about helping our people grow the career they want.
- Online GP: Access to a private GP 24/7 for you and your immediate family
What you’ll be doing
At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.
As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Why choose EE
You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career.At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here.
Ready to make your mark? Apply now and let’s start building your future.
Apprentice Sales Advisor employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Sales Advisor
✨Tip Number 1
Show your enthusiasm for technology and customer service during any conversations you have. Research EE's products and services beforehand so you can speak confidently about them, demonstrating your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family. Role-playing different sales scenarios can help you feel more comfortable when talking to customers and showcase your ability to build relationships.
✨Tip Number 3
Network with current or former employees of EE if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Sales Advisor, which can give you an edge in your application.
✨Tip Number 4
Be prepared to discuss your resilience and target achievements in previous roles or experiences. Think of specific examples that highlight your determination and ability to meet goals, as these traits are highly valued in sales.
We think you need these skills to ace Apprentice Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in an Apprentice Sales Advisor. Highlight the skills and qualities they value, such as resilience, relationship-building, and a drive to achieve targets.
Tailor Your CV: Make sure your CV reflects your relevant experiences and skills that align with the role. Emphasise any customer service experience or situations where you've successfully connected with people, even if it's not in a sales context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at EE and how you can contribute to their team. Use specific examples to demonstrate your interpersonal skills and resilience.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As an Apprentice Sales Advisor, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships in previous roles or situations, even if they weren't sales-related.
✨Demonstrate Resilience
The company values resilience and drive. Be prepared to discuss challenges you've faced and how you overcame them. This will show that you can handle the fast-paced environment and meet targets.
✨Research the Company
Familiarise yourself with EE's products and services. Understanding what they offer will not only impress your interviewers but also help you answer questions more effectively and demonstrate your enthusiasm for the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process or opportunities for progression within the Aspire programme.