Customer Service Representative
Date Posted: 2026-08-24T17:17:05
Location: Washington, West Sussex, GB, RH20 4
Application Deadline: 2026-10-07T02:00:10.727
Job Description
Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses
Start date: October 2026 onwards
If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team's in Newcastle and North Tyneside are full of people like you - so you'll be in great company here.
What does being a sales advisor involve?
You'll join a lively sales team in our contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product.
Myths about Sales
- It's "cold calling". The calls come in to you and you decide how best you can help the customer.
- It's "hard selling". You're basically talking to people about fun tech stuff that they already want.
Don't let what you've heard about sales put you off. Let's smash a few myths...
Why you'll be better off at EE
- Great Money: you start on £26,116 which goes up to £26,738 after 8 months.
- Uncapped Commission: the more you sell, the more you can earn.
- Brilliant Benefits: including 24/6 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.
- Growth: we're passionate about developing our people. There are plenty of career paths across EE and BT.
- Flexibility: you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.
- Great People: you're working with people like you. It's a sociable, supportive environment.
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Customer Service Representative in Washington employer: Ee Tyneisde
EE Tyneisde is an exceptional employer, offering a vibrant work culture in the heart of Newcastle where teamwork and success are celebrated. With uncapped commission potential and comprehensive benefits like GP appointments and free parking, employees are empowered to thrive both personally and professionally. Join us to unlock your potential in a role that not only rewards hard work but also fosters growth and development within a supportive environment.
