At a Glance
- Tasks: Lead and develop a dynamic team while delivering exceptional customer service.
- Company: Join EE, a top UK network provider with a vibrant culture.
- Benefits: Competitive salary, career progression, discounts, and generous holiday.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact in retail and build skills for your future.
- Qualifications: Experience in coaching, team leadership, and customer service.
The predicted salary is between 30000 - 40000 € per year.
You’ve got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Managers, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
What you’ll do:
- Lead, engage and develop your team of tech-whizzes and people pros
- Empower that team to reach their ambitious targets
- Create an environment where every customer feels at ease
- Support the Store Manager with the day-to-day running of the store
You’ll definitely:
- Have some experience of coaching and building capability in a team
- Have an ability to lead teams to strong commercial and customer results
- Have some experience of managing your store in your Store Manager's absence
- Have experience of driving customer service in a sales and service environment
- Be self-motivated and proactive
You might even:
- Possess an ability to set and carry out long-term plans
- Have established coaching and development skills
What’s in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- The opportunity to significantly increase your earnings, depending on your store and team performance
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
- BT TV, including BT Sport and NOW Entertainment Membership
About EE: Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Assistant Manager in Wolverhampton employer: EE Retail
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that empowers our employees to thrive. With a strong focus on career progression through our Aspire internal development programme, competitive salaries, and generous benefits including healthcare and discounts, we create an environment where every team member can grow and succeed. Join us in a role that not only allows you to lead and inspire but also rewards you with unique opportunities and a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Wolverhampton
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully led a team or resolved a conflict. These examples will come in handy during your interview, especially since they’re looking for someone who can engage and develop their team.
✨Tip Number 3
Don’t just focus on your skills; highlight your passion for customer service too! Share experiences where you’ve gone above and beyond for customers. This will resonate well, as making customers feel at ease is a big part of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take that next step in your career with us.
We think you need these skills to ace Assistant Manager in Wolverhampton
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! Share why you’re excited about being an Assistant Manager and how you can make a difference in our store. A little passion goes a long way!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. We want to know how your skills in coaching and team management align with what we’re looking for.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through. Share your unique experiences and how they’ve shaped you as a leader and team player.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our team!
How to prepare for a job interview at EE Retail
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Manager inside out. Familiarise yourself with the company's values, especially around customer service and team development. This will help you demonstrate how your experience aligns with their expectations.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Think about times when you empowered your colleagues or helped them hit targets. This will show that you have the coaching and development skills they’re looking for.
✨Engage with the Interviewer
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics and store culture. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Demonstrate Your Customer Focus
Since customer satisfaction is key, be prepared to discuss how you've driven customer service in previous roles. Share stories that highlight your ability to create a welcoming environment and resolve issues effectively.
