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- Tasks: Lead and develop a dynamic team while ensuring exceptional customer experiences.
- Company: Join EE, a top UK network provider with a vibrant culture.
- Benefits: Competitive salary, career progression, discounts, and 25 days holiday.
- Why this job: Make a real impact in retail and build skills for your future.
- Qualifications: Experience in coaching teams and driving customer service.
- Other info: Inclusive environment with opportunities for all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
You’ve got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Managers, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
What you’ll do:
- Lead, engage and develop your team of tech-whizzes and people pros
- Empower that team to reach their ambitious targets
- Create an environment where every customer feels at ease
- Support the Store Manager with the day-to-day running of the store
You’ll definitely:
- Have some experience of coaching and building capability in a team
- Have an ability to lead teams to strong commercial and customer results
- Have some experience of managing your store in your Store Manager's absence
- Have experience of driving customer service in a sales and service environment
- Be self-motivated and proactive
You might even:
- Possess an ability to set and carry out long-term plans
- Have established coaching and development skills
What’s in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- The opportunity to significantly increase your earnings, depending on your store and team performance
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
- BT TV, including BT Sport and NOW Entertainment Membership
About EE: Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.
At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Assistant Manager (Sutton Coldfield) employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Sutton Coldfield)
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching EE and its values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or helped someone develop their skills. These anecdotes will come in handy when they ask about your coaching experience and how you can empower your future team.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've created a welcoming atmosphere for customers in the past. Remember, they want to see how you can make every customer feel at ease, so share those success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the EE family and ready to take on the challenges of an Assistant Manager role.
We think you need these skills to ace Assistant Manager (Sutton Coldfield)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and making customers feel at home. Share specific examples of how you've done this in the past.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your experience in coaching and developing teams, as well as any achievements in driving customer service. We love seeing how your skills align with what we’re looking for!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to get to know the real you. Share your unique experiences and how they’ve shaped your approach to leadership and customer service.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at EE Retail
✨Know the Company Inside Out
Before your interview, make sure you research EE thoroughly. Understand their values, culture, and what makes them stand out in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific situations where your leadership made a difference, especially in achieving targets or improving customer service.
✨Demonstrate Customer-Centric Thinking
EE places a strong emphasis on customer satisfaction. Be ready to discuss how you've created a welcoming environment for customers in previous roles. Share any strategies you've implemented to enhance customer experience and drive sales.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store goals, and the support you'll receive from the Store Manager. This shows you're proactive and genuinely interested in how you can contribute to the team's success.