At a Glance
- Tasks: Help customers connect with the latest tech and provide exceptional service.
- Company: Join EE, a leading telecom brand that values individuality and growth.
- Benefits: Earn £13.66 per hour, plus commission, discounts, and health perks.
- Other info: Flexible hours, career development support, and a supportive team culture.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: No retail experience needed, just a passion for helping others.
The predicted salary is between 27000 - 29000 € per year.
Salary: £13.66 per hour
Working hours: 20
Location: Horsham
Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work across 4–5 days per week. We recommend checking this specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change.
What's in it for you?
- £13.66 per hour + on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer's leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family.
At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.
Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for.
Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in.
You don't need retail experience – just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
At EE, you'll find more than just a job – you'll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
EE Retail Guide in Sussex employer: EE Retail
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and resilience. With competitive pay, extensive benefits including 24/7 online GP access, generous family leave, and career development support, we empower our Retail Guides in Horsham to thrive both personally and professionally. Join us to be part of a team that values your unique strengths and provides opportunities for meaningful growth in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land EE Retail Guide in Sussex
✨Tip Number 1
Get to know the store! Before your interview, pop by and check out the vibe. Chat with staff if you can – it’ll give you a feel for the team and help you tailor your answers to what they value.
✨Tip Number 2
Show off your adaptability! Think of examples from your life where you've had to think on your feet or handle unexpected challenges. This is your chance to shine and show how you can thrive in a fast-paced environment.
✨Tip Number 3
Be yourself! EE loves individuality, so don’t be afraid to let your personality shine through during interviews. Authenticity goes a long way in making genuine connections with customers and the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it. Let’s get you started on this exciting journey!
We think you need these skills to ace EE Retail Guide in Sussex
Some tips for your application 🫡
Show Your Unique Self:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they’ve shaped your resilience and adaptability.
Tailor Your Application:Make sure to customise your application for the Retail Advisor role. Highlight any relevant skills or experiences that demonstrate your ability to connect with customers and thrive in a fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EE Retail
✨Know Your Availability
Since the role requires flexibility across 4–5 days a week, be ready to discuss your availability. Check the store's opening and closing times beforehand so you can confidently share when you can work.
✨Showcase Your Resilience
Prepare examples from your life where you've demonstrated resilience. Whether it's overcoming challenges or managing multiple responsibilities, these stories will highlight your ability to stay calm under pressure, which is crucial for a Retail Advisor.
✨Emphasise Adaptability
EE values adaptability, so think of instances where you've had to learn quickly or adjust to new situations. Share how you approach change with curiosity and a willingness to grow, as this aligns perfectly with what they're looking for.
✨Be Yourself
You don’t need retail experience, but confidence is key! Be genuine in your responses and let your personality shine through. This role is about connecting with customers, so showing your true self will help you stand out.
