Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and create amazing customer experiences in a cutting-edge retail environment.
- Company: Join EE, a trusted telecom brand leading the 5G revolution in the UK.
- Benefits: Enjoy a competitive salary, generous discounts, and uncapped bonus potential.
- Why this job: Be part of a transformative culture that values innovation and customer service excellence.
- Qualifications: Proven leadership experience and a passion for team development are essential.
- Other info: Flexible working within the local area is required.
The predicted salary is between 28000 - 32000 £ per year.
Location - Twickenham
Salary - £28,000-£32,000
Join the Future with EE – Retail Store Manager Opportunities
Are you ready to be part of something exciting? Joining an EE franchise store means becoming a vital part of a cutting-edge retail environment. You’ll work directly for the franchise owner while representing one of the UK's most trusted telecom brands. With EE leading the 5G revolution and introducing an innovative range of services, there has never been a better time to join us.
We are looking for passionate and dedicated retail professionals to fill Retail Store Manager positions at our Twickenham location, offering an OTE of £55,000 - £60,000.
Why Join Us?
As a Store Manager in an EE franchise, you’ll do more than just manage a store—you’ll create transformative customer experiences. Working with the latest technology, you’ll engage customers through hands-on demonstrations, helping them discover how EE’s products and services can enhance their lives. This role isn’t just about hitting targets; it’s about redefining customer service on the high street.
Our Vision
At EE, we are committed to becoming the UK’s #1 retailer for customer service. We’re looking for a Store Manager who shares our passion for innovation and excellence—someone who can lead a team and build a store culture that showcases how technology can make a real difference in people's lives.
Your Role
As a Store Manager, you’ll be at the forefront of one of the UK’s most dynamic industries. Your role will include:
- Identifying and capitalizing on new retail opportunities.
- Leading, motivating, and developing a talented team.
- Establishing a high-performance culture that focuses on achieving both sales and customer service goals.
- Creating a welcoming and customer-focused environment.
- Collaborating with Regional Managers to plan for long-term store success and growth.
Your Journey
The telecom industry is rapidly evolving, and at EE, we’re always evolving with it. As a Store Manager, you’ll be instrumental in implementing innovative ideas, strategies, and new products that will drive both your career and the business forward. If you're someone who thrives on change, takes initiative, and is passionate about making a difference, this is the perfect role for you.
What We’re Looking For
We are seeking a Store Manager with:
- Proven leadership experience and the ability to inspire and motivate a team to achieve strong commercial results.
- A track record of setting and executing long-term strategies.
- Self-motivation, initiative, and a passion for personal and team development.
- Strong coaching and mentoring abilities.
- Flexibility and mobility within the local area.
What’s in It for You?
- Competitive salary.
- 50% discount on your personal EE mobile phone package.
- 30% Friends and Family discount from day one (conditions apply).
- Uncapped monthly bonus potential.
- Pension plan.
Store Manager Twickenham employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Twickenham
✨Tip Number 1
Familiarise yourself with EE's latest products and services, especially their 5G offerings. Being knowledgeable about what you’ll be selling will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've motivated a team in previous roles. Think about times when you’ve successfully driven sales or improved customer service, as these are key aspects of the Store Manager position.
✨Tip Number 3
Research the local Twickenham market and identify potential opportunities for growth. Showing that you understand the local customer base and can tailor strategies to meet their needs will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of EE or similar retail environments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Store Manager Twickenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, leadership skills, and any achievements that demonstrate your ability to drive sales and enhance customer service. Use keywords from the job description to align your experience with what EE is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Explain why you want to work for EE specifically and how your values align with their vision of becoming the UK’s #1 retailer for customer service.
Showcase Leadership Experience: In your application, emphasise your proven leadership experience. Provide examples of how you've motivated teams, achieved sales targets, and created a positive store culture in previous roles.
Highlight Adaptability: Given the fast-paced nature of the telecom industry, mention instances where you've successfully adapted to change or implemented innovative ideas in your previous positions. This will show that you thrive in dynamic environments, which is crucial for the Store Manager role.
How to prepare for a job interview at EE Retail
✨Show Your Passion for Technology
As a Store Manager at EE, it's crucial to demonstrate your enthusiasm for technology and how it can enhance customer experiences. Be prepared to discuss the latest trends in telecom and how you can leverage them to improve store performance.
✨Highlight Leadership Experience
Make sure to share specific examples of your leadership experience. Discuss how you've motivated teams in the past, tackled challenges, and achieved commercial results. This will show that you have the skills needed to lead a successful store.
✨Emphasise Customer Service Excellence
EE is committed to outstanding customer service, so be ready to talk about your approach to creating a welcoming environment. Share instances where you've gone above and beyond to ensure customer satisfaction and how you plan to instil this culture in your team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face as a Store Manager and how you would address them, particularly in terms of team dynamics and customer interactions.
