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- Tasks: Lead a dynamic team to achieve sales goals and deliver exceptional customer experiences.
- Company: EE is a leading tech retailer, part of the BT family, focused on customer satisfaction and innovation.
- Benefits: Enjoy commission potential, flexible hours, discounts, healthcare options, and career development support.
- Why this job: Join a vibrant culture where your ideas matter and you can make a real impact in the community.
- Qualifications: Experience in retail management and a passion for coaching and developing teams are essential.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team as a Retail Store Manager!
Location:
Salary:
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets they\’re destinations where customers can explore, discover, and be inspired by the latest in tech. We\’re committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, youll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. Youll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you\’ll lead by example with exceptional customer service and creating memorable experiences. You\’ll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
Whats In It for You? Below are some of the many benefits we provide here at EE
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carers leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, weve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.
We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, were here to accommodate your needs. We are committed to doing everything we can to support you.
Join us and be part of a team where you can truly make a difference!
Store Manager (Inverness) employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (Inverness)
✨Tip Number 1
Familiarise yourself with EE's values and culture. Understanding what makes EE unique will help you align your leadership style with their expectations, showcasing how you can contribute to their vibrant environment.
✨Tip Number 2
Prepare to discuss your experience in driving team performance and achieving commercial results. Be ready to share specific examples of how you've led teams to success in previous roles, as this will demonstrate your capability to excel as a Store Manager.
✨Tip Number 3
Network with current or former employees of EE if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Showcase your customer service skills by preparing to discuss how you've created memorable experiences for customers in the past. Highlighting your ability to build strong relationships will resonate well with EE's focus on customer loyalty.
We think you need these skills to ace Store Manager (Inverness)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in leading teams and achieving commercial results. Use specific examples that demonstrate your ability to drive revenue and enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and retail. Mention how your leadership style aligns with EE's values and how you can contribute to creating a vibrant store environment.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles, such as sales targets met or exceeded, team performance improvements, or successful initiatives that enhanced customer loyalty.
Prepare for the Interview: Research common interview questions for retail management positions and prepare thoughtful responses. Be ready to discuss your leadership philosophy, how you handle challenges, and your strategies for fostering a high-performance culture.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development skills.
✨Understand the Company Culture
Familiarise yourself with EE's values and culture. Highlight how your personal values align with theirs during the interview, showcasing your commitment to creating a vibrant and welcoming environment for customers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of specific situations where you turned challenges into opportunities, particularly in driving revenue and enhancing customer experiences.
✨Bring Fresh Ideas
EE is looking for someone who can bring innovative ideas to the table. Be ready to discuss any new strategies or initiatives you've implemented in previous roles that improved performance or customer satisfaction.
