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- Tasks: Lead a dynamic team to achieve sales goals and deliver exceptional customer experiences.
- Company: EE is a leading tech retailer, part of the BT family, focused on customer satisfaction and innovation.
- Benefits: Enjoy commission potential, flexible hours, discounts, healthcare options, and volunteering days.
- Why this job: Join a vibrant culture where your ideas matter and you can make a real impact.
- Qualifications: Proven leadership experience in retail with a passion for coaching and developing teams.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they are destinations where customers can explore, discover, and be inspired by the latest in tech. We are committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you will lead by example with exceptional customer service and creating memorable experiences. You’ll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
What’s In It for You?
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.
We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.
Join us and be part of a team where you can truly make a difference!
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (Broxburn)
✨Tip Number 1
Familiarise yourself with EE's values and culture. Understanding what makes EE unique will help you align your leadership style with their expectations, showcasing how you can contribute to their vibrant environment.
✨Tip Number 2
Prepare to discuss your experience in driving team performance. Be ready to share specific examples of how you've led teams to achieve commercial success and fostered a high-performance culture in previous roles.
✨Tip Number 3
Think about how you can bring fresh ideas to the table. Research current retail trends and consider how you can implement innovative strategies that enhance customer experience and drive revenue at EE.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights from those who have worked at EE can provide you with valuable information on what they look for in a Store Manager and how to stand out during the selection process.
We think you need these skills to ace Store Manager (Broxburn)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Retail Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV showcases your leadership experience, particularly in retail management. Include specific examples of how you've driven revenue and improved customer experiences in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for technology and customer service. Highlight your ability to inspire teams and your proactive approach to achieving commercial results. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Share specific examples from your past experiences where you successfully guided a team to achieve their goals, highlighting your coaching and development skills.
✨Emphasise Customer Experience
EE values exceptional customer service, so be prepared to discuss how you've created memorable experiences for customers in previous roles. Think of instances where you went above and beyond to ensure customer satisfaction and loyalty.
✨Discuss Financial Acumen
Understanding financial and behavioural KPIs is crucial for this role. Be ready to talk about how you've driven revenue in past positions, including any strategies you implemented that led to increased sales or improved performance metrics.
✨Bring Fresh Ideas
EE is looking for someone who can bring innovative ideas to the table. Prepare to share any creative initiatives you've introduced in previous roles that enhanced store operations or customer engagement, showing your proactive mindset.