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- Tasks: Lead a dynamic team to achieve sales goals and enhance customer experiences.
- Company: EE is a leading tech retailer, part of the BT family, focused on customer satisfaction.
- Benefits: Enjoy commission, flexible hours, discounts, healthcare options, and career development support.
- Why this job: Join a vibrant culture where your ideas matter and you can make a real impact.
- Qualifications: Proven leadership experience in retail with a passion for coaching and customer service.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 21600 - 36000 £ per year.
Join Our Team as a Retail Store Manager! Location: Salary: At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they\’re destinations where customers can explore, discover, and be inspired by the latest in tech. We\’re committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you\’ll lead by example with exceptional customer service and creating memorable experiences. You\’ll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What’s In It for You? Below are some of the many benefits we provide here at EE Significant earning potential through commission, rewards, and incentives. 24/7 access to an online GP for you and your immediate family. Market-leading paid carer’s leave. Equalized family leave with 18 weeks full pay and 8 weeks half pay. Huge discounts on EE & BT products, saving you hundreds of pounds annually. Support for your career development. Season Ticket Travel Loan. Volunteering days to give back to your community. Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference
Store Manager employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with EE's values and culture. Understanding what makes EE unique will help you align your leadership style with their expectations, showcasing how you can contribute to their vibrant environment.
✨Tip Number 2
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where your coaching and development skills have resulted in improved performance or customer satisfaction, as this is crucial for the Store Manager role.
✨Tip Number 3
Network with current or former employees of EE. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Demonstrate your understanding of the retail landscape and emerging trends. Being able to discuss how you would capitalise on new retail opportunities will show that you're proactive and forward-thinking, qualities that EE values in a Store Manager.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Store Manager position. Tailor your application to highlight your relevant experience in leading teams and driving commercial results.
Craft a Compelling CV: Ensure your CV showcases your leadership experience, achievements in retail management, and any specific examples of how you've improved customer experiences or driven sales. Use quantifiable metrics where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your passion for technology and retail. Highlight your ability to inspire teams and create memorable customer experiences. Make sure to connect your personal values with EE's commitment to community and diversity.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development skills.
✨Understand the Company Culture
EE values a vibrant and welcoming environment. Research their culture and be ready to discuss how you can contribute to creating memorable customer experiences that align with their values.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you've driven revenue and improved customer satisfaction in previous roles.
✨Bring Fresh Ideas
EE is looking for someone who can bring innovative ideas to the table. Think about new strategies or initiatives you've implemented in the past that could enhance customer loyalty and engagement.
