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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales goals and enhance customer experiences.
- Company: EE is a leading tech retailer, part of the BT family, focused on customer satisfaction.
- Benefits: Enjoy commission, flexible hours, discounts, healthcare options, and career development support.
- Why this job: Join a vibrant culture where your ideas matter and you can make a real impact.
- Qualifications: Proven leadership experience in retail with a passion for coaching and customer service.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 21600 - 36000 £ per year.
Join Our Team as a Retail Store Manager!
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets - they are destinations where customers can explore, discover, and be inspired by the latest in tech. We are committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you will be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You will also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you will lead by example with exceptional customer service and creating memorable experiences. You will bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
What’s In It for You?
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we have created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.
We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we are here to accommodate your needs. We are committed to doing everything we can to support you.
Join us and be part of a team where you can truly make a difference!
Store Manager employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with EE's values and culture. Understanding what makes EE unique will help you align your leadership style with their expectations, showcasing how you can contribute to their vibrant environment.
✨Tip Number 2
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where your coaching and development skills have resulted in improved performance or customer satisfaction, as this is crucial for the Store Manager role.
✨Tip Number 3
Network with current or former employees of EE. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Stay updated on the latest technology trends and retail strategies. Being knowledgeable about the industry will not only impress your interviewers but also demonstrate your passion for the role and commitment to driving revenue and customer experience.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Store Manager position at EE. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail management, particularly any roles where you led large teams or achieved significant commercial results. Use specific examples to demonstrate your leadership and coaching abilities.
Showcase Customer Service Skills: EE values exceptional customer service. Make sure to include examples of how you've created memorable customer experiences in past roles. This will show that you align with their commitment to a great customer experience.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work at EE specifically, and how you can contribute to their vibrant store environment.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development skills.
✨Understand the Company Culture
EE values a vibrant and welcoming environment. Research their culture and think about how you can contribute to it. Be ready to discuss how you would create memorable experiences for customers and foster loyalty.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you've driven revenue and improved customer experience in previous roles, showcasing your results-driven mindset.
✨Bring Fresh Ideas
EE is looking for someone who can bring innovative ideas to the table. Think about new retail opportunities or strategies you've implemented before and be ready to share them during the interview.
