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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales goals and create amazing customer experiences.
- Company: Join EE, a tech company that values innovation and community.
- Benefits: Earn competitive commission, enjoy discounts, and access healthcare support.
- Why this job: Make a real impact in a vibrant store environment while developing your career.
- Qualifications: Proven leadership skills and a passion for customer service.
- Other info: Flexible working options and a commitment to inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team as a Retail Store Manager! What’s In It for You? At EE, we believe in rewarding our team members with a range of fantastic benefits: Significant earning potential through commission, rewards, and incentives. 24/7 access to an online GP for you and your immediate family. Market-leading paid carer’s leave. Equalized family leave with 18 weeks full pay and 8 weeks half pay. Huge discounts on EE & BT products, saving you hundreds of pounds annually. Support for your career development. Season Ticket Travel Loan. Volunteering days to give back to your community. Optional Private Healthcare and Dental coverage. About Us At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they are destinations where customers can explore, discover, and be inspired by the latest in tech. We’re committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. Your Role We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you! In this role, you will: Lead your team to deliver both individual and team objectives, driving revenue while ensuring a great customer experience. Communicate with stakeholders across the business to ensure a clear strategy and support for your store. Foster a high-performance culture focused on both financial and behavioral KPIs. Capitalize on new retail opportunities. What You’ll Bring As our Retail Store Manager, you\’ll lead by example with exceptional customer service, creating memorable experiences. Bringing fresh ideas to the table and building strong relationships with customers and the community will be key to building loyalty among first-time visitors. Our Commitment to You At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills, and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares, and other options. We also provide emergency time off for dependants, as well as generous maternity and paternity leave. Talk to us during the recruitment process, and we’ll help find a role that fits your life and ambitions. Join Us! Be part of a team where you can truly make a difference! This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on an opening at EE or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching EE's values and culture. Show us how your leadership style aligns with our commitment to creating a vibrant, welcoming environment. Bring examples of how you've inspired teams in the past!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the EE family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. Remind us why you’re the perfect fit for the Retail Store Manager position and express your excitement about the opportunity.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about leading a team and creating memorable customer experiences.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail management. We love seeing how your past achievements align with our goals at EE, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at EE Retail
✨Know the Company Inside Out
Before your interview, make sure you research EE thoroughly. Understand their values, products, and what makes them stand out in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully guided a team to achieve targets or improved customer satisfaction. Be ready to discuss your coaching style and how you develop others.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to handle difficult customers or manage team conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Experience
EE values exceptional customer service, so be prepared to discuss how you create memorable experiences for customers. Share specific strategies you've used in the past to enhance customer satisfaction and loyalty, and how you plan to implement similar approaches at EE.
