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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales goals and enhance customer experiences.
- Company: EE is a leading tech retailer, part of the BT family, focused on customer satisfaction.
- Benefits: Enjoy commission, flexible hours, discounts, healthcare options, and career development support.
- Why this job: Join a vibrant culture where your leadership can inspire and make a real impact.
- Qualifications: Proven experience in retail management and a passion for coaching teams.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team as a Retail Store Manager!
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they\’re destinations where customers can explore, discover, and be inspired by the latest in tech. We\’re committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you\’ll lead by example with exceptional customer service and creating memorable experiences. You\’ll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
What’s In It for You? Below are some of the many benefits we provide here at EE
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.
We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.
Join us and be part of a team where you can truly make a difference!
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with EE's brand values and customer service philosophy. Understanding what makes EE unique will help you align your leadership style with their expectations, showcasing your fit for the role.
✨Tip Number 2
Network with current or former employees of EE to gain insights into the company culture and management style. This can provide you with valuable information that you can use to tailor your approach during interviews.
✨Tip Number 3
Prepare examples of how you've successfully led teams in the past, particularly in high-pressure environments. Highlighting your experience in driving revenue while maintaining excellent customer service will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest trends in retail technology and customer engagement strategies. Demonstrating your knowledge of industry innovations can set you apart as a forward-thinking candidate who can bring fresh ideas to the table.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Retail Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV showcases your leadership experience, particularly in retail management. Include specific examples of how you've driven revenue and improved customer experiences in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for technology and customer service. Highlight your ability to inspire teams and your proactive approach to achieving commercial results. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Share specific examples from your past experiences where you successfully guided a team to achieve their goals, highlighting your coaching and development skills.
✨Emphasise Customer Experience
EE values exceptional customer service, so be prepared to discuss how you've created memorable experiences for customers in previous roles. Think of instances where you went above and beyond to ensure customer satisfaction and loyalty.
✨Discuss Financial Acumen
Since driving revenue is a key part of the role, be ready to talk about your experience with financial KPIs. Provide examples of how you've successfully managed budgets, increased sales, or improved profitability in your previous positions.
✨Bring Fresh Ideas
EE is looking for someone who can bring innovative ideas to the table. Prepare to share any creative strategies you've implemented in the past that have positively impacted store performance or customer engagement.
