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For Companies At a Glance
- Tasks: Lead a vibrant retail team to deliver exceptional customer experiences and drive sales.
- Company: Join EE, a tech company focused on bringing people together through innovation.
- Benefits: Enjoy competitive earnings, flexible working, and generous family leave policies.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Proven leadership skills and a passion for customer service.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
What’s In It for You? Below are some of the many benefits we provide here at EE:
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they are destinations where customers can explore, discover, and be inspired by the latest in tech. We’re committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You’ll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we’ll help find a role that fits your life and your ambitions.
Join us and be part of a team where you can truly make a difference!
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Retail Stores Manager employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Stores Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Store Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully led teams in the past. Highlight your ability to inspire and develop others – that's what they're looking for!
✨Tip Number 3
Be proactive and visit some stores! Pop into a few locations and engage with the staff. This not only gives you insight into the company culture but also shows your genuine interest in the role. Plus, you might just make a great impression!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at EE. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Retail Stores Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and technology shine through. We want to see how you can inspire and lead a team, so share examples of your past experiences that highlight your passion for customer service and team development.
Tailor Your CV: Make sure your CV is tailored to the Retail Store Manager role. Highlight relevant experience, especially in leading teams and achieving commercial results. We love seeing how your skills align with our values and the specific requirements of the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our team. Use it to showcase your leadership style and how you plan to create memorable experiences for customers. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at EE Retail
✨Know the Company Inside Out
Before your interview, make sure you research EE thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully guided teams to achieve targets or improved customer satisfaction. Be ready to discuss your coaching style and how you develop others.
✨Demonstrate Customer-Centric Thinking
EE prides itself on exceptional customer service. Think of specific instances where you've gone above and beyond for customers. Highlight how you create memorable experiences and build loyalty, as this aligns with what they're looking for in a candidate.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities. This shows that you're not just interested in the role, but also in how you can contribute to and grow within the company.
