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- Tasks: Lead a dynamic team to achieve sales goals and enhance customer experiences.
- Company: EE is a leading tech retailer, part of the BT family, focused on customer satisfaction.
- Benefits: Enjoy commission, flexible hours, discounts, healthcare options, and career development support.
- Why this job: Join a vibrant culture where your ideas matter and you can make a real impact.
- Qualifications: Proven leadership experience in retail with a passion for coaching and customer service.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 28000 - 42000 £ per year.
Join Our Team as a Retail Store Manager!
Location: North & East Yorkshire
Salary: £35,000
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
What’s In It for You? Below are some of the many benefits we provide here at EE:
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.
We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.
Join us and be part of a team where you can truly make a difference!
Retail Store Manager (Knaresborough) employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager (Knaresborough)
✨Tip Number 1
Familiarise yourself with the latest technology trends and products that EE offers. Being knowledgeable about the gadgets and services will not only impress during your interview but also show your passion for the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlight any achievements related to driving sales or improving customer experiences, as these are key aspects of the Retail Store Manager role.
✨Tip Number 3
Network with current or former employees of EE to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss how you would foster a high-performance culture in your store. Think about strategies you could implement to motivate your team and enhance customer loyalty, as this aligns closely with the responsibilities of the position.
We think you need these skills to ace Retail Store Manager (Knaresborough)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any achievements in leading teams and driving sales. Use specific examples that demonstrate your ability to inspire and coach others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and customer service. Mention how your leadership style aligns with EE's values and how you can contribute to creating a vibrant store environment.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable results such as revenue growth, team performance improvements, or successful initiatives you've led. This will help illustrate your capability to meet the job's demands.
Prepare for the Interview: Research common interview questions for retail management positions and prepare thoughtful responses. Be ready to discuss how you would handle specific scenarios related to team leadership and customer engagement.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As a Retail Store Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed large teams in the past, focusing on your coaching and development strategies.
✨Demonstrate Customer-Centric Thinking
EE values exceptional customer service. During the interview, highlight your experience in creating memorable customer experiences and how you’ve built loyalty among customers in previous roles.
✨Discuss Financial Acumen
Since driving revenue is a key part of the role, be ready to discuss your understanding of financial KPIs and how you've previously achieved or exceeded sales targets in a retail environment.
✨Bring Fresh Ideas
EE is looking for someone who can bring innovative ideas to the table. Think about new retail opportunities you've capitalised on before and be ready to share these insights during your interview.
