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- Tasks: Lead a dynamic team to achieve sales goals and deliver exceptional customer experiences.
- Company: EE is a leading tech retailer, part of the BT family, focused on customer satisfaction and innovation.
- Benefits: Enjoy commission, flexible working, discounts, healthcare options, and volunteering days.
- Why this job: Join a vibrant culture where your ideas matter and you can make a real impact.
- Qualifications: Proven leadership experience in retail with a passion for coaching and developing teams.
- Other info: Flexible hours available to fit your lifestyle, whether full-time or part-time.
The predicted salary is between 28000 - 42000 £ per year.
Join Our Team as a Retail Store Manager!
Location - North East
Salary: £35,000
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
What’s In It for You?
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference!
Retail Store Manager (Fairfield) employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager (Fairfield)
✨Tip Number 1
Familiarise yourself with EE's values and culture. Understanding what makes EE unique will help you align your leadership style with their expectations, showcasing how you can contribute to their vibrant environment.
✨Tip Number 2
Prepare to discuss your experience in driving team performance. Be ready to share specific examples of how you've led teams to achieve commercial success and improved customer experiences in previous roles.
✨Tip Number 3
Research the latest trends in retail technology and customer service. Being knowledgeable about current innovations will demonstrate your passion for the industry and your ability to bring fresh ideas to the table.
✨Tip Number 4
Network with current or former employees of EE if possible. Gaining insights from their experiences can provide you with valuable information on what it takes to succeed as a Retail Store Manager at EE.
We think you need these skills to ace Retail Store Manager (Fairfield)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any achievements in leading teams and driving sales. Use specific examples that demonstrate your ability to inspire and coach others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and customer service. Mention how your leadership style aligns with EE's values and how you can contribute to creating a vibrant store environment.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable results such as revenue growth, team performance improvements, or successful initiatives you've led. This will help illustrate your capability to meet the role's objectives.
Prepare for the Interview: Research EE's culture and values, and be ready to discuss how you would foster a high-performance culture in the store. Prepare examples of how you've handled challenges in previous roles and how you can build strong relationships with customers and the community.
How to prepare for a job interview at EE Retail
✨Show Your Passion for Technology
As a Retail Store Manager at EE, it's crucial to demonstrate your enthusiasm for technology. Be prepared to discuss the latest gadgets and trends, and how they can enhance customer experiences. This will show that you are not just a manager, but someone who genuinely cares about the products and services offered.
✨Highlight Your Leadership Skills
Since the role involves leading a large team, be ready to share specific examples of how you've successfully managed and motivated teams in the past. Discuss your coaching techniques and how you've helped team members achieve their goals, as this aligns with EE's focus on developing talent.
✨Prepare for Customer Experience Scenarios
EE values exceptional customer service, so think of scenarios where you've gone above and beyond for customers. Prepare to discuss how you would handle difficult situations or complaints, showcasing your problem-solving skills and commitment to creating memorable experiences.
✨Understand the Business Strategy
Familiarise yourself with EE's business strategy and how it relates to the retail environment. Be ready to discuss how you would align your store's objectives with the company's goals, demonstrating your strategic thinking and ability to communicate effectively with stakeholders.
