At a Glance
- Tasks: Lead a dynamic team to achieve sales goals and deliver exceptional customer experiences.
- Company: EE is a leading tech retailer, part of the BT family, focused on customer satisfaction and innovation.
- Benefits: Enjoy commission, flexible working options, discounts, healthcare, and generous family leave.
- Other info: Flexible hours available to fit your lifestyle, whether full-time or part-time.
- Why this job: Join a vibrant culture where your ideas matter and you can make a real impact in the community.
- Qualifications: Proven leadership experience in retail with a passion for coaching and developing teams.
The predicted salary is between 28800 - 43200 € per year.
Join Our Team as a Retail Store Manager
Location: Oxford Westgate
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they’re destinations where customers can explore, discover, and be inspired by the latest in tech. We’re committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you’ll lead by example with exceptional customer service and creating memorable experiences. You’ll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
What’s In It for You?
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer’s leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference.
Retail Store Manager in Oxford employer: EE Retail
At EE, we pride ourselves on being an exceptional employer, particularly for our Retail Store Manager role at Oxford Westgate. Our vibrant work culture fosters creativity and collaboration, offering significant earning potential through commission and incentives, alongside comprehensive benefits like 24/7 access to healthcare and generous family leave. With a strong commitment to employee growth and community engagement, we provide a supportive environment where you can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Oxford
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding the latest technology trends and how they benefit customers will help you stand out during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you inspired your team to achieve targets or improve customer satisfaction.
✨Tip Number 3
Network with current or former employees of EE, especially those in retail management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss how you would foster a high-performance culture in your store. Think about strategies for motivating staff, enhancing customer experiences, and driving sales that align with EE's values.
We think you need these skills to ace Retail Store Manager in Oxford
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and skills required for the Retail Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Use bullet points to showcase your achievements, particularly in leading teams and driving sales.
Write a Strong Cover Letter:Your cover letter should reflect your passion for the role and the company. Mention specific examples of how you've successfully managed teams and improved customer experiences in previous roles.
Highlight Your Leadership Skills:In both your CV and cover letter, emphasise your leadership style and how you inspire and develop your team. Provide examples of how you've fostered a high-performance culture in past positions.
How to prepare for a job interview at EE Retail
✨Show Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Share specific examples from your past experiences where you successfully guided a team to achieve their goals, highlighting your coaching and development skills.
✨Understand the Customer Experience
EE places a strong emphasis on exceptional customer service. Be prepared to discuss how you would create memorable experiences for customers and how you've done this in previous roles. Think about strategies that foster loyalty among first-time visitors.
✨Discuss Financial and Behavioural KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be ready to talk about how you have previously driven revenue while maintaining a high-performance culture focused on both financial and behavioural KPIs.
✨Bring Fresh Ideas
EE values innovation and fresh perspectives. Come prepared with ideas on how to capitalise on new retail opportunities and improve store performance. This shows your proactive mindset and willingness to contribute to the company's success.
