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For Companies At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: EE is a vibrant community-focused brand that values individuality and connection.
- Benefits: Earn £13.12 p/h plus 20% commission, enjoy online GP access, and generous family leave.
- Why this job: Join a supportive team where your unique skills and personality shine while making a difference.
- Qualifications: No specific experience needed; just bring your curiosity and communication skills.
- Other info: Flexible working hours and comprehensive training provided to help you succeed.
Working Hours: 12 Hours
Location: Mansfield
Salary: £13.12 p/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services. Community is at the heart of what we do.
If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – you just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
Retail Guide employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Guide
✨Tip Number 1
Familiarise yourself with EE's values and community focus. When you understand what makes them tick, you can tailor your conversations during interviews to show how your personal experiences align with their mission.
✨Tip Number 2
Practice your communication skills by engaging with people from diverse backgrounds. This will not only boost your confidence but also prepare you for the kind of interactions you'll have with customers in the store.
✨Tip Number 3
Think about examples from your life where you've navigated challenging situations or built relationships. These stories can be powerful during interviews, showcasing your resilience and ability to connect with others.
✨Tip Number 4
Show your curiosity! Prepare some thoughtful questions about the role and the company culture. This demonstrates your genuine interest in the position and helps you stand out as a candidate who is eager to learn and grow.
We think you need these skills to ace Retail Guide
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Guide. Highlight key skills and attributes mentioned, such as communication, curiosity, and resilience.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Guide position. Emphasise any customer service experience or situations where you've successfully communicated with diverse groups.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you’re interested in the role. Mention how your unique background can help you connect with customers and contribute to the community-focused environment at EE.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role values individuality, make sure to let your personality shine through during the interview. Share personal anecdotes that highlight your unique traits and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Guide, effective communication is key. Prepare examples of how you've successfully interacted with diverse groups of people in the past. This will showcase your ability to relate to customers from various backgrounds.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about other situations where you've developed relevant skills. Discuss experiences that demonstrate resilience, problem-solving, or customer service, as these are valuable in this role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and the role itself. This shows your curiosity and genuine interest in the position, which aligns perfectly with what they're looking for in a candidate.
