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- Tasks: Lead a dynamic team, engage customers, and support store operations.
- Company: Join EE, a top UK network with a vibrant culture.
- Benefits: Competitive salary, flexible hours, online GP, and generous family leave.
- Why this job: Make a real impact while developing your leadership skills for future success.
- Qualifications: Experience in coaching, team leadership, and customer service.
- Other info: Inclusive environment with opportunities for career growth and community involvement.
The predicted salary is between 25000 - 28000 £ per year.
Location: Plymouth
Salary: 29,034 to 32,000 plus commission
Youve got opportunities in store.
From wowing customers to nurturing colleagues, this is a role where you can make a difference all while perfecting the skills youll need to one day have a store of your own. As one of our Assistant Store Leaders, youll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, youll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
We understand that life never stands still, and like most roles within EE this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment, can take a certain day off or can look after your family in an emergency. We\’ll consider all candidates, from those who can work full time to those that can only work part time or maybe even need a job share. If you\’re the right person for the role then we\’ll do what we can to support you.
What youll do:
Lead, engage and develop your team of tech-whizzes and people pros
Empower that team to reach their ambitious targets
Create an environment where every customer feels at ease
Support the Store Manager with the day-to-day running of the store
Youll definitely:
Have some experience of coaching and building capability in a team
Have an ability to lead teams to strong commercial and customer results
Have some experience of managing your store in your Store Managers absence
Have experience of driving customer service in a sales and service environment
Be self-motivated and proactive
You might even:
Possess an ability to set and carry out long-term plans
Have established coaching and development skills
Whats in it for you?
- Online GP Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Hugediscounts of EE & BT products including your Mobile and Broadband saving youhundredsofpoundsevery year
- Support in carving your own career path. We are passionate about developing our people and well support you in achieving the career you want
- Season TicketTravel Loan Giving you the funds topay for your travelto and from work up front, making a difference where it counts
- Volunteering days, so you cangive backto your local community
- Optional Private Healthcare and Dental, to protect you and your family
About EE
Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, weve focused on creating an energising culture that makes EE an even better place to build a career. Were at the top of our game, and this is your chance to join us.
At EE, were creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Were therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. Its our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
#LI-Onsite
Retail Assistant Manager (Plymouth) employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager (Plymouth)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise responses. Think about how your experiences align with the role of Retail Assistant Manager and be ready to share those stories.
✨Tip Number 3
Dress the part! Make sure your outfit reflects the company’s vibe. Looking smart and professional can make a great first impression, and it shows that you care about the opportunity. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation for the opportunity and reiterate your interest in the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Assistant Manager (Plymouth)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and making customers feel at home. A little personality goes a long way!
Tailor Your Experience: Make sure to highlight your relevant experience in coaching and managing teams. We love seeing how you've empowered others to hit their targets, so don’t hold back on those examples that showcase your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out. Use bullet points if it helps – we’re all about making things easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at EE Retail
✨Know the Company Inside Out
Before your interview, make sure you research EE thoroughly. Understand their values, culture, and what makes them stand out in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully coached or motivated a team to achieve targets. Be ready to discuss how you can create a positive environment for both customers and colleagues.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you've had to handle difficult customers or resolve team conflicts, and be ready to explain your thought process and the outcomes.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's dynamics, training opportunities, or how success is measured in the role. This shows you're proactive and genuinely interested in contributing to the team.