Retail Advisor (West Midlands)
Retail Advisor (West Midlands)

Retail Advisor (West Midlands)

Part-Time 11 - 16 £ / hour (est.) No home office possible
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EE Retail

At a Glance

  • Tasks: Help customers connect with the right solutions in a fast-paced retail environment.
  • Company: Join EE, a leading telecom company that values individuality and resilience.
  • Benefits: Earn £13.12 per hour plus commission, with great discounts and career development support.
  • Why this job: Make a real impact by helping customers while growing your skills and career.
  • Qualifications: No retail experience needed, just a drive to succeed and be yourself.
  • Other info: Enjoy a supportive team culture and opportunities for personal growth.

The predicted salary is between 11 - 16 £ per hour.

Working Hours – 8 Hours over 2 Days including weekends and bank holidays

Location – Birmingham Bullring

£13.12 p/h plus 20% on target commission

What’s in it for you?

  • £13.12 per hour + on-target commission – rewarding your performance and drive
  • 24/7 Online GP access for you and your immediate family – because your wellbeing matters
  • Market-leading paid carer’s leave – supporting you when your loved ones need you most
  • Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
  • Massive discounts on EE & BT products – saving you hundreds every year
  • Career development support – carve your own path with training and progression opportunities
  • Season Ticket Travel Loan – making your commute more affordable
  • Volunteering days – give back to your community with paid time off
  • Optional Private Healthcare and Dental – extra peace of mind for you and your family

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in. You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today.

As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.

Retail Advisor (West Midlands) employer: EE Retail

At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and resilience. With competitive pay, generous benefits including market-leading family leave, and extensive career development opportunities, our Birmingham Bullring location is not just a workplace but a community where you can thrive and make a real impact. Join us to enjoy a supportive environment that values your unique strengths and empowers you to grow both personally and professionally.
EE Retail

Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor (West Midlands)

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on EE. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your people skills! As a Retail Advisor, you'll be interacting with customers all day. Think about past experiences where you've helped someone or solved a problem. Be ready to share these stories during your interview to showcase your adaptability and resilience.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job. Plus, it’ll boost your confidence!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!

We think you need these skills to ace Retail Advisor (West Midlands)

Customer Service Skills
Resilience
Adaptability
Communication Skills
Problem-Solving Skills
Ability to Work Under Pressure
Relationship Building
Drive to Succeed
Curiosity
Learning Agility
Empathy
Energy
Confidence

Some tips for your application 🫡

Show Your Unique Self: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they’ve shaped your resilience and adaptability.

Tailor Your Application: Make sure to customise your application for the Retail Advisor role. Highlight any relevant skills or experiences that show you can thrive in a fast-paced, customer-focused environment. We love seeing how you connect with our values!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when you get straight to the heart of what makes you a great fit for the role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at EE!

How to prepare for a job interview at EE Retail

✨Know Your Stuff

Before the interview, make sure you understand what the role of a Retail Advisor entails. Familiarise yourself with EE's values and the products they offer. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Resilience

Since resilience is highlighted as a key trait, think of examples from your past where you've overcome challenges or adapted to tough situations. Be ready to share these stories during the interview to demonstrate how you can thrive in a fast-paced environment.

✨Be Yourself

EE values individuality, so don’t be afraid to let your personality shine through. Be authentic in your responses and show your enthusiasm for helping customers. This will help you connect better with the interviewer and leave a lasting impression.

✨Ask Questions

Prepare some thoughtful questions to ask at the end of your interview. This shows your curiosity and eagerness to learn more about the company and the role. It also gives you a chance to assess if this is the right fit for you.

Retail Advisor (West Midlands)
EE Retail
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