At a Glance
- Tasks: Engage with customers, provide product advice, and build lasting relationships.
- Company: Join EE, a vibrant company that values individuality and connection.
- Benefits: Enjoy a competitive salary, uncapped commission, discounts, and travel loans.
- Other info: Flexible hours across four days, including Saturdays, with Sundays off.
- Why this job: This role offers personal growth, community impact, and a supportive team culture.
- Qualifications: No specific experience needed; just bring your personality and curiosity.
Working Hours – 20 hours per week - Flexibility required across 4 days, including Saturdays (Note: the store is closed on Sundays)
Location – Penzance
£13.12 p/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services.
If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great starting salary of £13.12, plus an uncapped commission scheme
- Huge discounts off EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor (Penzance)
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview.
✨Tip Number 2
Showcase your interpersonal skills. Since this role is all about building relationships, think of examples from your past experiences where you've successfully connected with others or resolved conflicts.
✨Tip Number 3
Demonstrate your flexibility. The job requires working across four days, including Saturdays, so be prepared to discuss your availability and willingness to adapt to the store's needs.
✨Tip Number 4
Research the local community in Penzance. Showing that you understand the area and its customers can set you apart, as it demonstrates your commitment to connecting with the people you'll serve.
We think you need these skills to ace Retail Advisor (Penzance)
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and qualities they value, such as curiosity, resilience, and the ability to connect with customers.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Retail Advisor role. Emphasise any customer service experience or situations where you've successfully navigated challenges, even if they are from personal life.
Craft a Personal Cover Letter:Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you connect with customers and contribute to the team culture.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role emphasises bringing your personality to work, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your curiosity and ability to connect with others.
✨Demonstrate Resilience
The job description mentions resilience as a valuable trait. Be prepared to discuss any challenging situations you've navigated in the past, whether in work or personal life, and how you overcame them.
✨Ask Questions
Asking questions shows your curiosity and interest in the role. Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the Retail Advisor position.
✨Highlight Transferable Skills
Even if you don't have direct retail experience, think about skills from previous roles or life experiences that are relevant. Emphasise how these skills can help you succeed in building relationships with customers.
