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- Tasks: Deliver exceptional customer service and boost store success through engaging conversations.
- Company: Join EE, part of BT, known for its top-notch network and inclusive culture.
- Benefits: Enjoy flexible hours, competitive salary, uncapped commission, and generous discounts.
- Why this job: Grow your career in a supportive environment with opportunities beyond retail.
- Qualifications: Sales experience is a plus, but enthusiasm and teamwork are key.
- Other info: Flexible working options available; we value diversity and support all backgrounds.
We know lifes busy so well keep this simple. Are you trying to juggle childcare while building your career? Do you only have limited hours to work each week? Are you returning to work after a career break and wondering where to start? Or maybe you\’re just looking for a better balance between your job and your personal life? Whatever your situation, were here to support you. Whether you need flexibility, understanding, or just a fresh start weve got options that work around you . Its time to look to the future. We want our people to see their potential at work. Thats why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You dont need to have the skills right now before you know it, youll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. Youll be the face of EE and, whats more, youll get the chance to develop a career that goes well beyond our stores. Sounds good, right? What youll do: Find every opportunity to boost your stores success with sensational customer service Create an environment in which customers feel welcome and comfortable Engage customers in genuine, enjoyable conversations to understand their needs Help people choose the right products and show them how to make their digital life better Keep up to date with all our products, services and promotions, and those of competitors Take pride in the appearance of the store, keeping it clean and tidy at all times Youll definitely: Be able to show how youve worked to and achieved sales targets or deadlines Show an interest in communications technology Enjoy being part of a team but still have the drive to work on your own initiative You might even: Have worked in retail, sales or service Know a thing or two about the telecoms sector Whats in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary Uncapped monthly commission, based on personal and store targets Typical commission of 3,500 (pro-rata); top performers can earn 20,000 Competitive healthcare and BT share plans 75% discount on an EE mobile package (30% for Friends and Family) 25 days holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips Discounted deals on BT and EE TV, broadband, and content About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, weve focused on creating an energising culture that makes EE an even better place to build a career. Were at the top of our game, and this is your chance to join us. At EE, were creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Were therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. Its our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If youre thinking about working for the UKs biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.
Retail Advisor (Meadowhall) employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor (Meadowhall)
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers in meaningful conversations about their needs.
✨Tip Number 2
Showcase your people skills! During any interactions, whether in person or online, demonstrate your ability to connect with others. This is crucial for a Retail Advisor role where customer service is key.
✨Tip Number 3
Research the latest trends in telecommunications. Being knowledgeable about competitors and industry developments will help you stand out as a candidate who is genuinely interested in the sector.
✨Tip Number 4
Network with current employees or follow EE on social media. Engaging with their content can provide insights into the company culture and values, which you can reference during your discussions.
We think you need these skills to ace Retail Advisor (Meadowhall)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles in retail, sales, or customer service. Emphasise your ability to meet sales targets and work both independently and as part of a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Retail Advisor position at EE. Mention how your skills align with their values, such as providing exceptional customer service and your interest in communications technology.
Showcase Flexibility: Since EE values flexibility, mention your availability and willingness to adapt to different working hours. This is particularly important if you have childcare commitments or are returning to work after a break.
Research EE: Familiarise yourself with EE's products, services, and company culture. This knowledge will help you demonstrate your genuine interest in the role and the company during the application process.
How to prepare for a job interview at EE Retail
✨Show Your People Skills
As a Retail Advisor, you'll be the face of the company. Make sure to demonstrate your ability to engage in genuine conversations and connect with customers during the interview. Share examples of how you've successfully interacted with customers in the past.
✨Highlight Your Flexibility
Given the emphasis on flexible working hours, be prepared to discuss your availability and how you can adapt to different schedules. This shows that you're ready to meet the company's needs while balancing your personal commitments.
✨Demonstrate Sales Experience
Even if you haven't worked in retail before, think of any experience where you've had to meet targets or deadlines. Be ready to share specific examples that showcase your ability to achieve goals, as this is crucial for the role.
✨Research the Company and Products
Familiarise yourself with EE's products, services, and promotions, as well as those of competitors. Showing that you have done your homework will impress the interviewers and demonstrate your genuine interest in the role.