Retail Advisor (Glasgow City)
Retail Advisor (Glasgow City)

Retail Advisor (Glasgow City)

Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, help them find products, and build lasting relationships.
  • Company: Join EE, a vibrant community-focused brand that values individuality and connection.
  • Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, and huge discounts on EE & BT products.
  • Why this job: This role offers personal growth, a supportive culture, and the chance to make a real impact.
  • Qualifications: No specific experience needed; just bring your personality and curiosity!
  • Other info: Flexible hours available, with opportunities for career development and volunteering.

Working Hours: Multiple Contracts available - 20-37.5 Hours Per week

Location: Braehead Shopping Centre

Salary: £13.12 p/h plus 20% on target commission

Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services. Community is at the heart of what we do. Perhaps you’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role. If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.

What’s in it for you?

  • A great hourly rate of £13.12 p/h plus 20% on target commission.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Retail Advisor (Glasgow City) employer: EE Retail

At EE, we pride ourselves on being an inclusive employer that values individuality and community spirit, making our Braehead Shopping Centre location a vibrant place to work. With competitive pay, generous benefits like 20% on target commission, and extensive training opportunities, we empower our Retail Advisors to thrive both personally and professionally. Join us for a rewarding career where you can make meaningful connections with customers while enjoying a supportive team culture and the chance to give back through volunteering.
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Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor (Glasgow City)

✨Tip Number 1

Familiarise yourself with EE's values and community focus. When you speak to us, highlight how your personal experiences and background can help you connect with diverse customers. This will show that you understand the importance of building relationships in a retail environment.

✨Tip Number 2

Prepare to discuss your transferable skills during any informal chats or interviews. Think about situations where you've successfully navigated challenges or communicated effectively with others. These examples will demonstrate your suitability for the Retail Advisor role.

✨Tip Number 3

Show enthusiasm for learning and development. We value candidates who are eager to grow within the company, so express your interest in the training opportunities we offer. This will indicate that you're committed to not just the role, but also to your future with us.

✨Tip Number 4

Engage with our brand on social media and stay updated on our latest products and services. This knowledge will help you feel more confident when discussing how you can assist customers, making you stand out as a well-informed candidate.

We think you need these skills to ace Retail Advisor (Glasgow City)

Excellent Communication Skills
Customer Service Orientation
Interpersonal Skills
Problem-Solving Skills
Adaptability
Resilience
Curiosity
Teamwork
Sales Skills
Time Management
Ability to Build Relationships
Empathy
Active Listening
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes they value, such as communication and resilience, and think about how your experiences align with these.

Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Emphasise any relevant experience or transferable skills you have, even if they come from different backgrounds or roles.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention your enthusiasm for connecting with customers and how your unique background can contribute to the team.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at EE Retail

✨Show Your Personality

Since the role emphasises bringing your personality to work, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your unique qualities and how they can help you connect with customers.

✨Demonstrate Communication Skills

As a Retail Advisor, strong communication is key. Prepare examples of how you've effectively communicated with people from diverse backgrounds. This will show your ability to build relationships and understand customer needs.

✨Highlight Transferable Skills

Even if you don't have direct retail experience, think about skills you've gained from other areas of your life, such as resilience or problem-solving. Be ready to discuss how these skills can be applied in a retail environment.

✨Ask Thoughtful Questions

Prepare some questions to ask the interviewer about the company culture and training opportunities. This shows your curiosity and genuine interest in the role, which aligns with what they're looking for in a candidate.

Retail Advisor (Glasgow City)
EE Retail
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