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- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: EE is a vibrant company that values diversity and community connections.
- Benefits: Earn £13.12 p/h plus 20% commission, enjoy discounts, and access online GP services.
- Why this job: Join a supportive team culture with tailored training and opportunities for career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Flexible hours, volunteering days, and travel loans available.
Working Hours: 25 hours Per Week
Location: Cramlington
Salary: £13.12 p/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services. Community is at the heart of what we do. Perhaps you’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role. If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – you just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Retail Advisor (Cramlington) employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor (Cramlington)
✨Tip Number 1
Familiarise yourself with EE's values and community initiatives. When you understand what the company stands for, you can better connect your personal experiences to their mission during conversations.
✨Tip Number 2
Practice your communication skills by engaging with people from diverse backgrounds. This will not only boost your confidence but also help you demonstrate your ability to relate to customers in the role.
✨Tip Number 3
Showcase your curiosity by preparing thoughtful questions about the role and the company. This will highlight your eagerness to learn and engage with both the team and customers.
✨Tip Number 4
Network with current or former employees of EE to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Retail Advisor (Cramlington)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes they value, such as communication, curiosity, and resilience.
Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Emphasise any relevant experiences or skills that demonstrate your ability to connect with customers and work in a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you are interested in the Retail Advisor role. Mention how your unique background can help you relate to customers and contribute to the team culture at EE.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role emphasises bringing your personality to work, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your unique qualities and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Advisor, strong communication is key. Prepare examples of how you've effectively communicated with people from diverse backgrounds. This will showcase your ability to build relationships and understand customer needs.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about other situations where you've developed relevant skills. Whether it's problem-solving in challenging situations or resilience from personal experiences, these attributes are valuable in this role.
✨Ask Thoughtful Questions
Show your curiosity by preparing questions about the company culture, training opportunities, and career progression. This not only demonstrates your interest in the role but also helps you assess if the company aligns with your values.
