Retail Advisor

Retail Advisor

High Wycombe Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, help them find products, and build lasting relationships.
  • Company: Join EE, a vibrant company that values individuality and connection.
  • Benefits: Enjoy a competitive salary, uncapped commission, discounts, and career support.
  • Why this job: This role offers personal growth, a supportive culture, and the chance to make a difference.
  • Qualifications: No specific experience needed; just bring your personality and curiosity.
  • Other info: Flexible hours, travel loans, and volunteering days included.

Job Description

Retail Guide

Working Hours 25 hours per week, over 7 days. Full time overtime available, so can do as many hours as possible.

Location Taunton

£13.12 p/h plus 20% on target commission

Whatsin it for you?

  • £13.12 per hour + on-target commission rewarding your performance and drive
  • 24/7 Online GP accessfor you and your immediate family because your wellbeing matters
  • Market-leading paid carers leave supporting you when your loved ones need you most
  • Equal family leave 18 weeks full pay and 8 weeks half pay for all new parents
  • Massive discountson EE & BT products saving you hundreds every year
  • Career development support carve your own path with training and progression opportunities
  • Season Ticket Travel Loan making your commute more affordable
  • Volunteering days give back to your community with paid time off
  • Optional Private Healthcare and Dental extra peace of mind for you and your family

At EEwe seeopportunity, an opportunity tohelp our customers connectto the most important moments of their lives.We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environmentwhere every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect,be resilientand persevere can lead to real success.

Resilienceisntjust a trait,itsa superpower.Whetheryouvenavigated lifes challenges, juggled family responsibilities, or thrived intoughsituations, you already havethe skillsto succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet,drive towardstargetsand build genuine relationships is exactly whatwerelooking for.

Adaptability is key.In a worldthatsalways changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions,youllfit right in.

Youdontneed retail experience just the drive to succeed and the confidence to be yourself.Wellprovide all the training you need to become the face of our brand, helping customers every day with energy, empathy, andexpertise.

At EE,youllfind more than just a job youllfind a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check.

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Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Show your personality during the interview. Since the role is all about connecting with customers, let your unique traits shine through. Be genuine and engage with the interviewer as if you were speaking to a customer.

✨Tip Number 2

Prepare to discuss your transferable skills. Think about experiences from your life that demonstrate resilience or problem-solving, as these are valuable in retail. Relate these experiences back to how they can help you succeed as a Retail Advisor.

✨Tip Number 3

Research EE's products and services before your interview. Familiarising yourself with what the company offers will not only impress your interviewer but also help you feel more confident when discussing how you can assist customers.

✨Tip Number 4

Demonstrate your curiosity by asking insightful questions during the interview. This shows that you're genuinely interested in the role and the company, and it can help you stand out as a candidate who is eager to learn and grow.

We think you need these skills to ace Retail Advisor

Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Sales Skills
Adaptability
Teamwork
Resilience
Curiosity
Time Management
Active Listening
Conflict Resolution
Product Knowledge
Relationship Building

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key skills and qualities they value, such as curiosity, resilience, and the ability to connect with customers.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Advisor role. Emphasise any customer service experience or transferable skills you have, even if they come from different areas of your life.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you connect with customers and contribute to the team culture.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at EE Retail

✨Show Your Personality

Since the role is all about connecting with customers, let your personality shine through during the interview. Be genuine and approachable, as this will reflect how you would interact with customers in the store.

✨Demonstrate Curiosity

As a Retail Advisor, being curious and asking questions is key. During the interview, show your interest in the company and the role by asking insightful questions about their products and services.

✨Highlight Transferable Skills

Even if you don’t have direct retail experience, think about situations from your past that demonstrate resilience or problem-solving skills. Share these experiences to show how they can apply to the Retail Advisor position.

✨Prepare for Role-Playing Scenarios

You might be asked to role-play a customer interaction during the interview. Practice common retail scenarios beforehand, so you feel confident in demonstrating your ability to engage with customers effectively.

Retail Advisor
EE Retail
Location: High Wycombe
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