Retail Advisor

Retail Advisor

High Wycombe Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, help them find products, and build lasting relationships.
  • Company: Join EE, a vibrant company that values individuality and connection.
  • Benefits: Enjoy a competitive salary, uncapped commission, discounts, and career support.
  • Why this job: This role offers personal growth, a supportive culture, and the chance to make a difference.
  • Qualifications: No specific experience needed; just bring your personality and curiosity.
  • Other info: Flexible hours, travel loans, and volunteering days included.

Retail Advisor

Working Hours – 35 hours per week

Location – Exeter

£13.12/h plus 20% on target commission

Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.

If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.

You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.

What’s in it for you?

  • A great starting salary of £13.12plus an uncapped commission scheme
  • Huge discounts off EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
  • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

#LI-ONSITE

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Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Show your personality during the interview. Since the role is all about connecting with customers, let your unique traits shine through. Be genuine and engage with the interviewer as if you were speaking to a customer.

✨Tip Number 2

Prepare to discuss your transferable skills. Think about experiences from your life that demonstrate resilience or problem-solving, as these are valuable in retail. Relate these experiences back to how they can help you succeed as a Retail Advisor.

✨Tip Number 3

Research EE's products and services before your interview. Familiarising yourself with what the company offers will not only impress your interviewer but also help you feel more confident when discussing how you can assist customers.

✨Tip Number 4

Demonstrate your curiosity by asking insightful questions during the interview. This shows that you're genuinely interested in the role and the company, and it can help you stand out as a candidate who is eager to learn and grow.

We think you need these skills to ace Retail Advisor

Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Sales Skills
Adaptability
Teamwork
Resilience
Curiosity
Time Management
Active Listening
Conflict Resolution
Product Knowledge
Relationship Building

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key skills and qualities they value, such as curiosity, resilience, and the ability to connect with customers.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Advisor role. Emphasise any customer service experience or transferable skills you have, even if they come from different areas of your life.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you connect with customers and contribute to the team culture.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at EE Retail

✨Show Your Personality

Since the role is all about connecting with customers, let your personality shine through during the interview. Be genuine and approachable, as this will reflect how you would interact with customers in the store.

✨Demonstrate Curiosity

As a Retail Advisor, being curious and asking questions is key. During the interview, show your interest in the company and the role by asking insightful questions about their products and services.

✨Highlight Transferable Skills

Even if you don’t have direct retail experience, think about situations from your past that demonstrate resilience or problem-solving skills. Share these experiences to show how they can apply to the Retail Advisor position.

✨Prepare for Role-Playing Scenarios

You might be asked to role-play a customer interaction during the interview. Practice common retail scenarios beforehand, so you feel confident in demonstrating your ability to engage with customers effectively.

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