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- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: Join EE, a vibrant community-focused company that values diversity and connection.
- Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, and generous family leave.
- Why this job: Be part of a supportive team culture with tailored training for your career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Flexible hours, volunteering days, and discounts on EE & BT products.
Working Hours: 20 hours per week Location: Ayr Salary: £13.12 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services. Community is at the heart of what we do. Perhaps you\’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role. If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships. What’s in it for you? – A great hourly rate of £13.12 p/h plus 20% on target commission – Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us – Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly – Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family – Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year – Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want – Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts – Volunteering days, so you can give back to your local community – Optional Private Healthcare and Dental, to protect you and your family On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? #LI-ONSITE
Retail Advisor employer: EE Retail
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers more effectively during your interactions.
✨Tip Number 2
Practice your communication skills by engaging with people from different backgrounds. This will prepare you for the diverse customer base you'll encounter and demonstrate your ability to connect with others.
✨Tip Number 3
Showcase your curiosity and willingness to learn. During any informal conversations or interviews, express your eagerness to ask questions and understand customer needs, as this aligns perfectly with the role's requirements.
✨Tip Number 4
Highlight any transferable skills you have, such as resilience or problem-solving. These qualities are valuable in retail and can set you apart from other candidates who may lack direct experience.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes they value, such as communication and resilience, and think about how your experiences align with these.
Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Emphasise any relevant experience or transferable skills you have, even if they come from different contexts, like family life or previous jobs.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at EE and how you can contribute to their community-focused culture. Be genuine and let your character shine through.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role values individuality, make sure to let your personality shine during the interview. Share personal anecdotes that highlight your unique traits and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Advisor, communication is key. Prepare examples of how you've effectively communicated with people from diverse backgrounds. This will show your ability to relate to customers and understand their needs.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about skills you've gained from other areas of your life, such as problem-solving or resilience. Be ready to discuss how these skills can be applied in a retail environment.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture and training opportunities. This shows your curiosity and genuine interest in the role, which aligns with what they're looking for in a candidate.
