Retail Advisor

Retail Advisor

Kenilworth Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, provide solutions, and thrive in a dynamic retail environment.
  • Company: Join EE, a leading telecommunications company that values individuality and resilience.
  • Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, discounts, and career development.
  • Why this job: Be part of a supportive team that celebrates your uniqueness and offers growth opportunities.
  • Qualifications: No retail experience needed; just bring your drive and confidence.
  • Other info: Flexible hours, community volunteering days, and optional private healthcare available.

Working Hours: 15 hours per week

Location: Coventry

Salary: £13.12 p/h plus 20% on target commission

At EE, resilience meets opportunity. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in high-pressure situations, you already have what it takes to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

What’s in it for you?

  • £13.12 per hour + 20% on-target commission – rewarding your performance and drive
  • 24/7 Online GP access for you and your immediate family – because your wellbeing matters
  • Market-leading paid carer’s leave – supporting you when your loved ones need you most
  • Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
  • Massive discounts on EE & BT products – saving you hundreds every year
  • Career development support – carve your own path with training and progression opportunities
  • Season Ticket Travel Loan – making your commute more affordable
  • Volunteering days – give back to your community with paid time off
  • Optional Private Healthcare and Dental – extra peace of mind for you and your family

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply toda

Retail Advisor employer: EE Retail

At EE, we pride ourselves on being an exceptional employer that champions individuality and resilience in our Retail Advisors. Located in Coventry, we offer a supportive work culture with extensive career development opportunities, competitive pay, and generous benefits including 24/7 online GP access and market-leading family leave. Join us to thrive in a dynamic environment where your unique strengths are celebrated and your professional growth is nurtured.
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Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Showcase your resilience in your conversations. When you meet with us, share specific examples of how you've overcome challenges or adapted to change in previous roles or situations. This will demonstrate that you possess the superpower we value.

✨Tip Number 2

Prepare to discuss your ability to build relationships. Think about times when you've connected with others, whether in a personal or professional setting. Highlighting your interpersonal skills will show us that you can thrive in our customer-focused environment.

✨Tip Number 3

Familiarise yourself with EE's products and services. Being knowledgeable about what we offer will not only impress us but also help you feel more confident during discussions. It shows your genuine interest in the role and the company.

✨Tip Number 4

Demonstrate your adaptability by discussing your learning experiences. Share instances where you've quickly picked up new skills or adjusted to new environments. This will highlight your readiness to grow and succeed in our dynamic workplace.

We think you need these skills to ace Retail Advisor

Customer Service Skills
Resilience
Adaptability
Communication Skills
Problem-Solving Skills
Empathy
Sales Skills
Time Management
Teamwork
Ability to Work Under Pressure
Curiosity
Learning Agility
Relationship Building
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key qualities such as resilience, adaptability, and customer focus in your application.

Tailor Your CV: Make sure your CV reflects your unique qualities and experiences that align with the role. Emphasise any relevant skills or situations where you've demonstrated resilience and adaptability.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Use specific examples from your life that demonstrate your ability to thrive in a fast-paced environment.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-focused role.

How to prepare for a job interview at EE Retail

✨Show Your Resilience

Prepare to share examples of how you've overcome challenges in the past. Highlighting your resilience will demonstrate that you possess the superpower they're looking for in a Retail Advisor.

✨Emphasise Adaptability

Discuss situations where you've had to adapt quickly to changes or learn new skills. This will show that you're curious and ready to grow, which is essential in a fast-paced retail environment.

✨Connect with Empathy

Practice active listening and empathy during the interview. Show that you can build genuine relationships with customers, as this is a key quality they value in their team members.

✨Demonstrate Your Drive

Express your enthusiasm for the role and your motivation to succeed. Share your goals and how you plan to achieve them, as this aligns with their focus on performance and targets.

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