Retail Advisor

Retail Advisor

Southam Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, provide solutions, and thrive in a dynamic retail environment.
  • Company: Join EE, a leading telecommunications company that values individuality and resilience.
  • Benefits: Earn £13.12 p/h plus 20% commission, enjoy online GP access, and receive massive discounts.
  • Why this job: This role offers personal growth, a supportive team culture, and the chance to make a real impact.
  • Qualifications: No prior retail experience needed; just bring your drive and confidence.
  • Other info: Flexible hours, career development support, and volunteering days included.

Working Hours: 15 hours per week

Location: Coventry

Salary: £13.12 p/h plus 20% on target commission

At EE, resilience meets opportunity. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in high-pressure situations, you already have what it takes to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

What’s in it for you?

  • £13.12 per hour + 20% on-target commission – rewarding your performance and drive
  • 24/7 Online GP access for you and your immediate family – because your wellbeing matters
  • Market-leading paid carer’s leave – supporting you when your loved ones need you most
  • Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
  • Massive discounts on EE & BT products – saving you hundreds every year
  • Career development support – carve your own path with training and progression opportunities
  • Season Ticket Travel Loan – making your commute more affordable
  • Volunteering days – give back to your community with paid time off
  • Optional Private Healthcare and Dental – extra peace of mind for you and your family

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply toda

Retail Advisor employer: EE Retail

At EE, we pride ourselves on being an exceptional employer that values individuality and resilience. Located in Coventry, our vibrant work culture fosters personal growth and offers extensive career development opportunities, alongside competitive pay and benefits such as 24/7 online GP access and generous family leave. Join us to be part of a supportive team that celebrates your unique strengths while helping you thrive in a dynamic retail environment.
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Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Showcase your resilience in your conversations. When you meet with us, share specific examples of how you've overcome challenges in the past. This will demonstrate that you possess the superpower we value.

✨Tip Number 2

Emphasise your adaptability during the interview. Discuss times when you've had to learn quickly or adjust to new situations. This aligns perfectly with our need for individuals who thrive in a fast-paced environment.

✨Tip Number 3

Prepare to engage with us by asking insightful questions about the role and the company culture. This shows your curiosity and eagerness to learn, which are key traits we look for in a Retail Advisor.

✨Tip Number 4

Demonstrate your customer service skills through role-play scenarios. Practising how you would handle various customer interactions can help you feel more confident and ready to impress us during the interview.

We think you need these skills to ace Retail Advisor

Customer Service Skills
Resilience
Adaptability
Communication Skills
Problem-Solving Skills
Empathy
Sales Skills
Time Management
Teamwork
Ability to Work Under Pressure
Curiosity
Learning Agility
Relationship Building
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key qualities such as resilience, adaptability, and customer focus in your application.

Tailor Your CV: Make sure your CV reflects your unique qualities and experiences that align with the role. Emphasise any relevant skills or situations where you've demonstrated resilience and adaptability.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Use specific examples from your life that demonstrate your ability to thrive in a fast-paced environment.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-focused role.

How to prepare for a job interview at EE Retail

✨Show Your Resilience

During the interview, share specific examples of how you've overcome challenges in your life or work. This will demonstrate your ability to stay calm under pressure and adapt to changing situations, which are key qualities for a Retail Advisor.

✨Emphasise Adaptability

Highlight your willingness to learn and grow. Discuss times when you've had to quickly adjust to new information or environments, as this shows that you can thrive in a fast-paced, customer-focused setting.

✨Connect with Empathy

Practice active listening and show genuine interest in the interviewer’s questions. Building a rapport during the interview can reflect your ability to connect with customers and provide them with the support they need.

✨Demonstrate Your Curiosity

Prepare thoughtful questions about the role and the company. This not only shows your enthusiasm for the position but also your desire to understand how you can contribute to the team and help customers effectively.

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