Retail Advisor

Retail Advisor

Ayr Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, help them find products, and build lasting relationships.
  • Company: Join EE, a community-focused brand that values diversity and connection.
  • Benefits: Enjoy £13.12 p/h, 20% commission, online GP, and generous family leave.
  • Why this job: Be part of a supportive team culture with opportunities for personal growth and community impact.
  • Qualifications: No specific experience needed; just bring your personality and curiosity.
  • Other info: Flexible hours, career development support, and volunteering days available.

Working Hours: 20 hours per week

Location: Ayr

Salary: £13.12 p/h plus 20% on target commission

Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.

Community is at the heart of what we do. Perhaps you\’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role.

If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.

You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.

What’s in it for you?

– A great hourly rate of £13.12 p/h plus 20% on target commission

– Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us

– Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly

– Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family

– Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year

– Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want

– Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts

– Volunteering days, so you can give back to your local community

– Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

#LI-ONSITE

Retail Advisor employer: EE Retail

At EE, we pride ourselves on being an inclusive employer that values individuality and community connection. Our Ayr location offers a supportive work culture with extensive training, competitive pay, and generous benefits such as online GP access and family leave, ensuring our Retail Advisors can thrive both personally and professionally. Join us to enjoy meaningful career development opportunities while making a positive impact in your local community.
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Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.

✨Tip Number 2

Showcase your interpersonal skills. Since the role emphasises building relationships, think of examples from your past experiences where you've successfully connected with others, whether in a professional or personal context.

✨Tip Number 3

Research the local community in Ayr. Being knowledgeable about the area and its demographics can help you relate better to potential customers and demonstrate your commitment to the role.

✨Tip Number 4

Prepare questions to ask during your interview. This shows your curiosity and eagerness to learn, which aligns perfectly with the qualities EE is looking for in a Retail Advisor.

We think you need these skills to ace Retail Advisor

Excellent Communication Skills
Customer Service Orientation
Interpersonal Skills
Problem-Solving Skills
Adaptability
Resilience
Curiosity
Teamwork
Sales Skills
Time Management
Empathy
Active Listening
Conflict Resolution
Relationship Building

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes mentioned, such as communication, curiosity, and resilience.

Tailor Your CV: Make sure your CV reflects the qualities that EE values. Include any relevant experiences, even if they are not directly related to retail, that demonstrate your ability to connect with people and handle challenging situations.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you build relationships with customers and contribute to the team culture.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.

How to prepare for a job interview at EE Retail

✨Show Your Personality

Since the role values individuality, be sure to let your personality shine through during the interview. Share personal anecdotes that highlight your unique experiences and how they relate to connecting with customers.

✨Demonstrate Communication Skills

As a Retail Advisor, strong communication is key. Prepare examples of how you've effectively communicated with diverse groups in the past. This could include resolving conflicts or simply making connections with people from different backgrounds.

✨Highlight Transferable Skills

Even if you lack direct retail experience, think about skills you've gained from other areas of your life, such as resilience or problem-solving. Be ready to discuss how these skills can help you succeed in the Retail Advisor role.

✨Ask Thoughtful Questions

Show your curiosity by preparing questions about the company culture, training opportunities, and career progression. This not only demonstrates your interest in the role but also helps you assess if the company is the right fit for you.

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