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For Companies At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: Join EE, a community-focused brand that values diversity and connection.
- Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, and huge discounts on products.
- Why this job: Be part of a supportive team culture with tailored training for your career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Flexible hours, volunteering days, and travel loans available.
Working Hours: 30 hours per week
Location: Edinburgh: 21 Princes Street
Salary: £13.12 p/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.
Community is at the heart of what we do. Perhaps you\’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role.
If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.
You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
#LI-ONSITE
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Familiarise yourself with EE's values and community focus. When you engage with us during the application process, highlight how your personal experiences align with our commitment to building connections with customers from diverse backgrounds.
✨Tip Number 2
Showcase your curiosity and communication skills in any interactions you have with us. Whether it's during a phone call or an interview, ask thoughtful questions that demonstrate your eagerness to learn and connect with customers.
✨Tip Number 3
Prepare to discuss any transferable skills you have, especially those gained from challenging situations or personal experiences. We value resilience and adaptability, so sharing relevant stories can set you apart from other candidates.
✨Tip Number 4
Research the latest trends in retail and customer service. Being knowledgeable about the industry will not only impress us but also help you understand how to better serve our customers once you join the team.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes they value, such as communication, curiosity, and resilience.
Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Emphasise any experience or skills that demonstrate your ability to connect with customers and handle challenging situations.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you are interested in the Retail Advisor role. Mention how your unique background can contribute to building relationships with customers.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role values individuality, make sure to let your personality shine through during the interview. Share personal anecdotes that highlight your unique traits and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Advisor, communication is key. Prepare to discuss how you've effectively communicated with people from diverse backgrounds in the past. This will show your ability to build relationships with customers.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about other situations where you've developed relevant skills. Whether it's problem-solving or resilience from personal experiences, be ready to share these examples.
✨Express Curiosity and Enthusiasm
The job description mentions a curiosity for getting to know people. During the interview, ask thoughtful questions about the company culture and the team. This shows your genuine interest in the role and the organisation.
