At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: EE is a vibrant community-focused brand that values individuality and connection.
- Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, and huge discounts on EE & BT products.
- Other info: Flexible working hours and volunteering days to give back to the community.
- Why this job: Join a supportive team culture with tailored training and opportunities for career growth.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
Retail Advisor
Salary: £13.12 per hour
Working hours: 25
Location: Gateshead (Metrocentre)
What’s in it for you?
- £13.12 per hour + on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor in Edinburgh
✨Tip Number 1
Familiarise yourself with EE's values and community focus. When you engage with us during the application process, highlight how your personal experiences align with our commitment to building connections and supporting diverse backgrounds.
✨Tip Number 2
Showcase your communication skills in any interactions you have with us. Whether it's through a phone call or an informal chat, demonstrate your ability to connect with people and ask insightful questions, as this is key for a Retail Advisor role.
✨Tip Number 3
Research common challenges faced in retail environments and think about how you've navigated similar situations in your life. Be ready to share these examples when discussing your potential fit for the role, as resilience is highly valued.
✨Tip Number 4
Engage with our online community or social media platforms. This will not only give you insights into our culture but also provide you with talking points that can help you stand out during interviews or conversations with our team.
We think you need these skills to ace Retail Advisor in Edinburgh
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the skills and attributes they value, such as communication, curiosity, and resilience.
Tailor Your CV:Make sure your CV reflects the qualities mentioned in the job description. Emphasise any relevant experiences or skills that demonstrate your ability to connect with customers and handle challenging situations.
Craft a Personal Cover Letter:Write a cover letter that showcases your personality and explains why you are interested in the Retail Advisor role. Mention how your unique background can contribute to building relationships with customers.
Proofread Your Application:Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role emphasises bringing your personality to work, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your unique qualities and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Advisor, strong communication is key. Prepare examples of how you've effectively communicated with people from diverse backgrounds. This will show your ability to build relationships and understand customer needs.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about other situations where you've developed relevant skills. Discuss experiences that showcase your resilience, problem-solving abilities, or customer service skills, as these are highly valued in this role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also demonstrates your curiosity and eagerness to learn more about the position.
