Retail Advisor

Retail Advisor

Exeter Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, help them find products, and build lasting relationships.
  • Company: Join EE, a vibrant company that values individuality and connection.
  • Benefits: Enjoy a competitive salary, uncapped commission, discounts, and travel loans.
  • Why this job: Be part of a supportive team culture with opportunities for personal and career growth.
  • Qualifications: No specific experience needed; just bring your personality and curiosity!
  • Other info: Receive tailored training and have the chance to volunteer in your community.

Working Hours – 35 hours per week

Location – Exeter

£13.12/h plus 20% on target commission

Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services.

If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – you just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.

What’s in it for you?

  • A great starting salary of £13.12 plus an uncapped commission scheme
  • Huge discounts off EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
  • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career.

What are you waiting for?

Retail Advisor employer: EE Retail

At EE, we pride ourselves on being an inclusive employer that values individuality and fosters a supportive work culture. As a Retail Advisor in Exeter, you'll enjoy a competitive salary, uncapped commission, and extensive benefits including discounts on products, career development opportunities, and community volunteering days. Join us to build meaningful connections with customers while receiving tailored training and support for your career growth.
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Contact Detail:

EE Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Show your personality during the interview. Since the role of a Retail Advisor is all about connecting with customers, let your unique traits shine through. Be genuine and engage with the interviewer as if you were speaking to a customer.

✨Tip Number 2

Research EE's products and services before your interview. Familiarising yourself with what they offer will not only impress your interviewer but also help you demonstrate how you can assist customers effectively.

✨Tip Number 3

Prepare examples of how you've successfully navigated challenging situations in the past. Whether it's from work or personal experiences, these stories can highlight your resilience and problem-solving skills, which are valuable in retail.

✨Tip Number 4

Practice active listening skills. During the interview, show that you can listen attentively and respond thoughtfully. This skill is crucial for building relationships with customers and will set you apart as a candidate.

We think you need these skills to ace Retail Advisor

Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Sales Skills
Adaptability
Teamwork
Resilience
Curiosity
Time Management
Active Listening
Conflict Resolution
Product Knowledge
Relationship Building

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key skills and qualities they value, such as curiosity, resilience, and the ability to build relationships.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Advisor role. Emphasise any customer service experience or situations where you've successfully navigated challenges, even if they are from personal life.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at EE. Mention how your unique background can help you connect with customers and contribute to the team culture.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at EE Retail

✨Show Your Personality

Since the role emphasises bringing your personality to work, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your curiosity and ability to connect with others.

✨Demonstrate Resilience

Whether it's from past experiences or personal challenges, be ready to discuss how you've navigated tough situations. This will showcase your resilience and adaptability, which are key traits for a Retail Advisor.

✨Ask Questions

Prepare thoughtful questions about the company culture and training opportunities. This not only shows your interest in the role but also reflects your curiosity, which is highly valued in this position.

✨Highlight Transferable Skills

Even if you lack direct retail experience, think about skills from other areas of your life that can apply. Discuss how your background equips you to build relationships with customers and handle various situations effectively.

Retail Advisor
EE Retail
Location: Exeter

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